This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Security and cookies

  • 3 replies
  • 1 has this problem
  • 12 views
  • Last reply by Marlene

more options

I have not been able to follow the instructions to change the blocking trackers and cookies. I'm trying to access my Crave.ca account and get the error message that my browser is blocking third party cookies so it can't continue. Can anyone help me with this please?

I have not been able to follow the instructions to change the blocking trackers and cookies. I'm trying to access my Crave.ca account and get the error message that my browser is blocking third party cookies so it can't continue. Can anyone help me with this please?

All Replies (3)

more options

Hi

In the Settings option from the Firefox for Android menu, what level of enhanced tracking protection do you have set?

more options

Must be standard as far as I can remember. Or custom. But with age (83) comes a miserable affliction known as memory loss.

more options

And the only settings menu that I can access has three options none of which is "menu "