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Unable to access a folder after I tried to change its name

  • 1 reply
  • 1 has this problem
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  • Last reply by david

David Vasmer
David Vasmer
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After trying to change the name of a large folder with a lot of important information I cannot access anything and when I do the following message appears:

Unable to open the summary file for Accounts on david.vasmer@gmail.com. Perhaps there was an error on disk, or the full path is too long.

Any idea how to restore my access?

Thank you to anyone who cam help

After trying to change the name of a large folder with a lot of important information I cannot access anything and when I do the following message appears: Unable to open the summary file for Accounts on david.vasmer@gmail.com. Perhaps there was an error on disk, or the full path is too long. Any idea how to restore my access? Thank you to anyone who cam help

All Replies (1)

david
david
  • Top 10 Contributor
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If this is an IMAP account, I suggest you first verify that all is well with online access. Then, I would exit Thunderbird, and rename the folder back to what it was initially, remove the associated msf file and restart thunderbird.