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WHEN I CLICK 'I UNDERSTAND THE RISKS' THE 'ADD EXCEPTION' CERTIFICATE BOX DOESN'T APPEAR WHEN I TRY TO DOWNLOAD APPLE iTUNES.

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  • 128 have this problem
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  • Last reply by RoLeDa

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NORMALLY, WHEN YOU GET AN 'UNTRUSTED SITE', PRESSING THE 'I UNDERSTAND THE RISKS' TAB IS FOLLOWED BY THE 'ADD EXCEPTION' BOX... THIS BOX DOES NOT APPEAR. I'M STUCK ON 'I UNDERSTAND THE RISKS' AND CAN'T MOVE FORWARD.

NORMALLY, WHEN YOU GET AN 'UNTRUSTED SITE', PRESSING THE 'I UNDERSTAND THE RISKS' TAB IS FOLLOWED BY THE 'ADD EXCEPTION' BOX... THIS BOX DOES NOT APPEAR. I'M STUCK ON 'I UNDERSTAND THE RISKS' AND CAN'T MOVE FORWARD.

All Replies (3)

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Hi there,

You can attempt to manually add an exception and try to bypass this 'bug?' by going to: Tools>Options>Advanced>Encryption. Once there hit the 'View Certificates' button, a new GUI should pop up and you'll see a button 'Add Exception'.

Regards, Ziggy

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I have this problem as well. And recently I find it's caused by ant video downloader addon. It's a pitty, for the addon is really handy.

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This answer did not solve my problem because it didn't tell me what to do. What is an ant video down loader add on?