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I just updated to the newest version of Firefox and now everytime it opens it crashes

Brittanyw85
Brittanyw85
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I am running Windows 7, and just updated my version of Firefox. Now I click to open it, the page loads and then it crashes. I have tried reinstalling, didn't solve the problem. The Firefox help says to run it in safe mode, but their steps for getting their don't match my system and have thus far found no way to run Firefox in safe mode. Please help!

I am running Windows 7, and just updated my version of Firefox. Now I click to open it, the page loads and then it crashes. I have tried reinstalling, didn't solve the problem. The Firefox help says to run it in safe mode, but their steps for getting their don't match my system and have thus far found no way to run Firefox in safe mode. Please help!

All Replies (2)

jokerswild1976
jokerswild1976
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Open it up and turn off your shockwave flash plugins. That should stop it from crashing. I am having the same issue as well.

Brittanyw85
Brittanyw85 Question owner
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This doesn't help me because I use Shockwave. If Firefox is not going to work Shockwave then I will find another browser that does, unless someone finds a solution.