This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

upgrade to v4 lost all add-ins, incldg Norton/Semantec

  • 1 reply
  • 14 have this problem
  • 11 views
  • Last reply by Xircal

steve_nelson47
steve_nelson47
more options

The upgrade to v4 resulted in no add-ins. All were lost, including 1 Norton and 1 Semantec. After I manually added 2 other add-ins from the mozilla site, clicking on add-ins still took me to the website, rather than to managing add-ins, such as enabling, disabling, updating.

The upgrade to v4 resulted in no add-ins. All were lost, including 1 Norton and 1 Semantec. After I manually added 2 other add-ins from the mozilla site, clicking on add-ins still took me to the website, rather than to managing add-ins, such as enabling, disabling, updating.

All Replies (1)

Xircal
Xircal
more options

Norton is currently incompatible with Firefox 4.0.1 See Norton product compatibility with Firefox Updates