This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox crashes

brownjo3
brownjo3
more options

AdapterDeviceID: 0046 AdapterVendorID: 8086 Add-ons: {972ce4c6-7e08-4474-a285-3208198ce6fd}:7.0.1,customizable-shortcuts@timtaubert.de:0.5.8 AvailableVirtualMemory: 1914126336 BuildID: 20111104165243 CrashTime: 1320922312 EMCheckCompatibility: true FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536

AdapterDeviceID: 0046 AdapterVendorID: 8086 Add-ons: {972ce4c6-7e08-4474-a285-3208198ce6fd}:7.0.1,customizable-shortcuts@timtaubert.de:0.5.8 AvailableVirtualMemory: 1914126336 BuildID: 20111104165243 CrashTime: 1320922312 EMCheckCompatibility: true FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

https://support.mozilla.com/en-US/kb/Firefox%20crashes#w_get-help-fixing-this-crash

Type about:crashes in the URL bar and hit Enter.

  1. Middle-Click the hyperlinks to bring up each Crash Report page in a new Tab; each page may take a few minutes to load.
  2. Then copy'n'paste the URL of each of those reports into the message box here.
  3. We'll see if we can help you figure out what is causing those crashes to happen.