This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

how to reload bookmarks from a data recovery after bad hard drive?

more options

My hard drive crashed and had to be replaced. I got most of my data recovered, but my bookmarks are only in a file called Favorites as internet shortcuts on my backup. The Mozilla profiles and sglite files did not make it. How can I move those bookmark files back into my Firefox? I am using Windows 7 if it makes a difference.

My hard drive crashed and had to be replaced. I got most of my data recovered, but my bookmarks are only in a file called Favorites as internet shortcuts on my backup. The Mozilla profiles and sglite files did not make it. How can I move those bookmark files back into my Firefox? I am using Windows 7 if it makes a difference.

All Replies (2)

more options

Hi mwpamela,

You might want to take a look at the Knowledge Base article Recover important data from an old profile. There is a lot of information in there that might be helpful in your situation.

Hopefully this helps!

more options

Firefox can't handle the Favorites internet shortcuts. You need to get that data into IE and then Export in HTML format to have it in a format which Firefox can deal with.