Paypal not processing

Hello, for two months now I've been unable to use Paypal to buy anything on Firefox. Nothing I have done has changed and it's gone from a nuisance to me considering new b… (read more)

Hello, for two months now I've been unable to use Paypal to buy anything on Firefox. Nothing I have done has changed and it's gone from a nuisance to me considering new browsers. I need to be able to pay for things.

I've attached an image to show where it always freezes.

Asked by madeline.gross 12 minutes ago

SMTP thru outlook office 365 - DON'T WORK

Hi there, So, I have a professional account with outlook.office365.com for my professional email (which is aleclercq@sobemab.fr). But I use my personal email to contact … (read more)

Hi there,

So, I have a professional account with outlook.office365.com for my professional email (which is aleclercq@sobemab.fr). But I use my personal email to contact you right now. We have Black in Mail operating for all new email and then I can't get email from you unless you authenticate yourself.

Anyway, my configuration is : HP computer, windows 11 Professional (build 22631.4112) Thunderbird version 128.2.0esr (64-bit). Add-on Owl for exchange.

Now, when I launch Thunderbird, it connect properly and I do receive emails. All good.

But the problem comes when I want to SEND an email. It doesn' t work. I have attached some screenshots for you to see. It will be easier that way, I guess. I'll appreciate your help on that matter ASAP. Outlook is ok, but I can't stand it and I really want to use Thunderbird. :)

Thank you Best Regards Alexandre

Asked by aleclercq 1 day ago

Last reply by aleclercq 22 minutes ago

Firefox (Android) Doesn't Load Site Shortcut Icons On Homepage

Hi! I recently migrated from Chrome to Firefox and everything is OK except for homepage shortcut icons. They load when I open the sites again but dissappear again after a… (read more)

Hi! I recently migrated from Chrome to Firefox and everything is OK except for homepage shortcut icons. They load when I open the sites again but dissappear again after a day or two. Is there anyway to fix this? Thanks a lot

Hourglass of death after updates

Currently running Version 130, x64 on Windows 10, but this is not the first time this happens. After update, all tabs of the previous saved sessions display a hourglass i… (read more)

Currently running Version 130, x64 on Windows 10, but this is not the first time this happens. After update, all tabs of the previous saved sessions display a hourglass icon and nothing gets loaded. Same thing happens if you open a new tab to load a new website. After a kajillion restarts this seems to fix itself, but it is as annoying as it gets.

Asked by Andrei Goldchleger 1 hour ago

Change Folder Hierarchy in Local Folders after MailStore export

I have used MailStore Home to archive then export an Outlook PST file into Thunderbird. The Export appears to have worked, but I notice that the resulting file structure … (read more)

I have used MailStore Home to archive then export an Outlook PST file into Thunderbird. The Export appears to have worked, but I notice that the resulting file structure in Thunderbird Local Folders has "MailStore Export / Outlook Outlook Data File / Inbox", with all my folders residing under the inbox folder (which they should). Is there a way I can change the Local Folder structure to remove the top level "MailStore Export / Outlook Outlook Data File" and leave the top level as "Inbox"? See image.

Asked by sep 1 hour ago

Last reply by sep 1 hour ago

Reactivate account - Deleted by mistake

Hi, My mozilla account (swetank000@gmaIl.com) is deleted by mistakes or might be hacked. Also the pocket account got deleted. Please restore my account so that I can s… (read more)

Hi, My mozilla account (swetank000@gmaIl.com) is deleted by mistakes or might be hacked. Also the pocket account got deleted.

Please restore my account so that I can secure it.

Regards Swetank Singh

Asked by Swetank Singh 1 hour ago

How to restore emails to Thunderbird version 128?

How can I restore Thunderbird settings and/or emails that were lost in the upgrade to version 128.2 (for Ubuntu)? Files for the previous version are still in the hidden .… (read more)

How can I restore Thunderbird settings and/or emails that were lost in the upgrade to version 128.2 (for Ubuntu)? Files for the previous version are still in the hidden .thunderbird folder on my hard disc, but the new version won't recognise them (even if I move them into the snap/thunderbird folder. I have an email backup, but version 128.2 doesn't seem to have a way to restore backed-up emails.

Asked by leon.arundell 2 hours ago

Last reply by leon.arundell 2 hours ago

correct IMAP server address

Please advise how I can get get the correct IMAP server address. I need it for Google Data Migration . I am migrating .mbox file to my new google workspace I have tri… (read more)

Please advise how I can get get the correct IMAP server address. I need it for Google Data Migration .

I am migrating .mbox file to my new google workspace

I have tried entering server name under server settings(imap.gmail.com) but unfortunately that does not seem to work.

Asked by rungenesamuel 3 hours ago

Last reply by rungenesamuel 2 hours ago

I've somehow gotten Firefox stuck in Mobile mode by default

The other day I accidentally pressed a keystroke that changed a Firefox setting, and now it thinks I'm on a mobile device/displays sites in mobile view where possible by … (read more)

The other day I accidentally pressed a keystroke that changed a Firefox setting, and now it thinks I'm on a mobile device/displays sites in mobile view where possible by default. This has persisted despite restarts of the browser and the computer and has been happening since Sunday (Australian time). I've tried opening the Responsive Design dev tool and I've sent screenshots to a techsavvy friend (I'm totally blind and use a screen-reader, so couldn't tell this was happening until I tried to use a site that had a radically different layout in mobile view), and aside from not seeing an exit button or a switch to change device mode, he couldn't tell what was going on.

I'm stuck and need help! I would like to unmobile my Firefox!

Asked by Trix 13 hours ago

Last reply by Trix 3 hours ago

Denied access when trying to access Comcast email

Today I keep on getting messages like this when trying to sign into my Comcast email. I've never had this issue before signing in: You don't have permission to access "… (read more)

Today I keep on getting messages like this when trying to sign into my Comcast email. I've never had this issue before signing in:

You don't have permission to access "http://login.xfinity.com/login" on this server.

Reference #18.d1b03b17.1726113962.42f055dc

https://errors.edgesuite.net/18.d1b03b17.1726113962.42f055dc

Asked by alan52dp 3 hours ago