Thunderbird Community Forum

Thanks for listening: Last week, Thunderbird began returning this message with each attempt to send mail: An error occurred while sending mail. The mail server responded: <tedcomo@chartertn.net> sender rejected. Please verify that your email address is correct in your account settings and try again. I have no problem receiving mail. At the same time, my wife began having the same problem on her laptop, which tells me either Charter, or Mozilla, changed something. I started with Charter. They told me to rename both servers to mobile.charter.net (outgoing mail was formerly smpt.charter.net. No effect. They then had me log into Spectrum and send a test mail directly from my account. It went through OK and they said the problem had to be on Mozilla's end. Any suggestions?

I run Thunderbird on a PC, and, to free up space on Drive C:, I have moved the contents of the folder Thunderbird in Appdata to Drive D:. I then changed my Server Settings, in Thunderbird, from C: to D:, and note that any new mail is indeed now appearing there along with those already transferred. This move could save me a valuable 6 gig of space, and more in the future, however, I am unable to remove that original Thunderbird folder entirely, notably I am unable to remove the contents of the Profiles folder, as it is still linked to the application. Notably with cookies.sqlite, cookies.sqlite-shm, store.json, mozlz4, aborted-session-ping and many others, which I note some have continued to be updated. I have been unable to find any other settings in Thunderbird referring to Drive C:, other than those in Server Settings.

I could presume that if I installed another version of Thunderbird on Drive D: and maybe moved those existing contents of the Thunderbird folder on C: onto Drive D:, and made those numerous settings changes to the App it could work. But I ask is there an easier way to complete this move? How can I complete this transition of Thunderbird from Drive C: to Drive D:?

The global search in TB is completely defective. I am now running 128.2.0esr and hoped that update might fix it. It hasn't. I just wonder, are there any older or non ESR versions I can downgrade/move to, where the search is fully functional?

Yahoo cannot connect my Thunderbird email to their system. When I go there it pops up that Thunderbird refuses the connection. Yahoo techs say this is a Thunderbird problem. Want to continue to use my Thunderbird. Please Help!

Thunderbird refuses to let me add the sub-folder Proz to the list of sub-folders in Inbox. How can I get the programme to add this sub-folder using the New Folder function?

I read that I now need a secure mail key so I can access my emails with third party app Thunderbird. I have created a secure mail key at att.com which is part of Yahoo. My email app is att.yahoo.com. I was told the passwords for Thunderbird would be within the profile under the Profile Folder but I cannot find them there. All I want to do is update my password within the Profile Folder and it seems like it would easier to break into Fort Knox.

I have accounts from Outlook Mail through GoDaddy and Gmail on my Thunderbird desktop app. After the update on 9/17/24 I am unable to send from any of my 3 accounts. Please help.

Fired up 128.2.1 this morning -- worked fine. Pulled email of my Office365 and gmail accounts no problem. Noticed there was a point update to 128.2.2 - applied the update, but now both Office365 and Gmail fail to authenticate. Time out.

Anyone else seeing this?

In Thunderbird calendar, on 27th Oct 2024, entries added are displayed one hour ahead of where they should be. If the entry is edited, the times are correct, and they show correctly in another calendar app (Calendar on my iPhone). The issue does not occur for events on the day before or the day after, and is the same for a newly added event as for an existing one.

See screen shots. You can see my test event displayed at 11:00 - 12:00 but on editing it is actually 10:00 - 11:00 - the latter is correct.

27th Oct is the day that DST ends in the UK (at 0200) in 2024, but the events are several hours after that.

Nick.

Hello

I am using Thunderbird for a long time. Great app. 

I have a problem with 128.2.2 esr. After upgrading to this version i am unable to send emails with an Office 365 account from my work. Same settings with outlook are working great no problem

when i am sending an email it does nothing... just says sending....if i press cancel i get ..sending of message failed. unable to authenticate to outgoing server smtp. Please check the password and verify the Authentication method in Accounts Settings smtp. (all settings are good)

if i just let the window after a couple of minutes ...i get Sending of the message failed. the message could not be sent because the connection to Outgoing server smtp timed out . try again

windows 10 22 h2 - 128.2.2

thank you in advance

SOME EMAILS CAN BE MOVED TO FOLDERS. LARGE NUMBER OF EMAILS SOMETIMES CAN BE MOVED TO FOLDERS. THEN, ALL EMAILS MAGICALLY APPEAR AGAIN. WHAT GIVES? IS THERE A SPECIFIC SETTING THAT IS CAUSING THIS GEM?

Is it possible to use authentication with SCRAM-SHA-256 for SMTP and IMAP? I tried with the Thunderbird version 102.10.1 but failed to get that authentication. It doesn't seem to support SCRAM-SHA-256 from the error message. Could you please help me to solve this problem?

Is it possible to give each email account a color and have the message list backgrounds match the account colors? It would make it much easier to know which account has received the email when viewing the Unified Folders Inbox. I think this used to be possible with an extension called 'account colors' but it no longer works in 128.

I have noticed that I can change the account icon colors (r.click account > Properties) but it doesn't translate to the message list.

Thanks for your help.

My email are not download because of this Error. Thunderbird Esr Could not connect to the server. when i reinstall windows and also reinstall old version of thunderbird then i received emails. So kindly help me to resolve this Error. M.ARIF

I’ve been using Thunderbird for quite a few years now but recently out of the blue I noticed that all emails starting from 2000 to a few weeks ago show up blank when opened. After googling this issue I found someone who suggested I repair the inbox in Thunderbird (right click and repair), which I did. However now all those mails that first showed up blank are completely missing from my inbox. I know they’re still there because when I search for them Thunderbird can find them and even shows the first few sentences of the email. But when I attempt to open them they’re empty again.

It seems to be an indexing issue, which I’ve tried to resolve by removing the indexing file (to a different location just in case). Then starting up Thunderbird again to rebuild the file, sadly this did not resolve the issue.

Normally I would just re-sync these emails from online, however due to an issue with my mail provider these are no longer available there.

I know the emails are still there stored locally, but I can’t access them anymore.

Can anyone help?

My mail account uses POP

Hi,

I have Thunderbird nebula 128.2.2esr (64-bit). The msf files seem to corrupt many times each day. This results in 'repairing' folders or when this fails - and it is pretty frequent - restarting Thunderbird.

I have tried completely deleting Thunderbird and all data files - reinstalling - and the same result.

Please help. Shalom Norman