This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

সহায়তা খুঁজুন

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

আরও জানুন

Email address user name discontinued. Can access account but want to change to new email address. How?? Unable to receive verification email to old address.

  • 5 উত্তরসমূহ
  • 1 এই সমস্যাটি আছে
  • 1 দেখুন
  • শেষ জবাব দ্বারা FredMcD

more options

I have followed all previous instructions and can access account. My problem is that each successful move was followed by a verification or confirmation link sent to the old email address which no longer exists.

I have followed all previous instructions and can access account. My problem is that each successful move was followed by a verification or confirmation link sent to the old email address which no longer exists.

All Replies (5)

more options

Mozilla is divided into several separate support/service areas. What are you trying to access?

more options

For a Firefox Account you need access to the email account of record in order to add a secondary email address.

more options

FredMcD said

Mozilla is divided into several separate support/service areas. What are you trying to access?

FredMcD said

Mozilla is divided into several separate support/service areas. What are you trying to access?

I have no problem accessing my account but have to use an discontinued email address as username. I want to change username to new email address.

more options

the-edmeister said

For a Firefox Account you need access to the email account of record in order to add a secondary email address.

So there is no other way I can verify myself as being the account holder?

more options

You still have not said what account you are talking about.

If it's your 'gdbgeradie' account; Use the link next to your username. Then 'Edit' your profile.