This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

সহায়তা খুঁজুন

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

আরও জানুন

Bad firefox sync instructions for iOS

  • 11 উত্তরসমূহ
  • 1 এই সমস্যাটি আছে
  • 1 দেখুন
  • শেষ জবাব দ্বারা jscher2000 - Support Volunteer

more options

The instructions are wrong and convoluted. How can I scan a QR code if it is on the iOS device???????? Mozilla just doesn't know how to get around the iOS limitations.

I will no longer use firefox on my iPAD if I can't sync my bookmarks from my Android/Windows bookmarks.

The instructions are wrong and convoluted. How can I scan a QR code if it is on the iOS device???????? Mozilla just doesn't know how to get around the iOS limitations. I will no longer use firefox on my iPAD if I can't sync my bookmarks from my Android/Windows bookmarks.

All Replies (11)

more options

Hi

You enter the website address into Firefox on your other device. That will then display the QR code for your to scan with Firefox for iOS.

more options

“Enter the website”. Makes no sense.

more options

Type the address of the website into a desktop copy of Firefox.

more options

I do not have "Sync and Save Data" option on Firefox on my iPad. My menus do not match instructions posted. How do I actually contact Mozilla employees? Apple iOS has been in use for decades so how is it Mozilla cannot hire people who actually know how iOS works???

more options

What arrogance. If a user is not an experienced iPad/iOS user let’s not give full answers. Not going to use Firefox.

more options

Here's how it looks to me on iPad:

(1) Tap the menu button at the right end of Firefox's toolbar

Item #5 is Sync and Save Data. After you connect to your Mozilla account, this will change to your username.

(2) Tap Sync and Save Data

Firefox displays a panel with two options:

  • Sign In with Your Camera -- you will point your iPad camera at a QR code displayed by your Firefox on Windows (https://firefox.com/pair)
  • Use Email Instead -- sign in with your email address, password and, if set up, 2FA code

Edit: I think that is consistent with the official article: Sync bookmarks, logins and browsing history on Firefox for iOS. Where it says phone, you'll need to substitute tablet.

jscher2000 - Support Volunteer দ্বারা পরিমিত

more options

I do not have the option, "Sync and Save Data". Let's close this request. It is not solved but it will never be solved. Maybe I can return the iPad for a refund.

Thank you,

Ed

more options

If you will permit us one last chance:

Instead of "Sync and Save Data", do you see your name or email address?

more options

What do you have in the fifth position of the menu in your Firefox app?

  • Bookmarks
  • History
  • Downloads
  • Reading List
  • [What do you have here?]
  • Turn on Night Mode
  • Passwords
  • What's New
  • Help
  • Customize Homepage
  • Settings
more options

The fifth menu item is my email address.

more options

etootill99 said

The fifth menu item is my email address.

Cool. You are signed in to your Mozilla Account. You can tap your address to view/configure Sync.