This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

সহায়তা খুঁজুন

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

আরও জানুন

এই থ্রেডটি সংরক্ষিত ছিল। যদি আপনি সাহায্য চান তাহলে অনুগ্রহ করে একটি নতুন প্রশ্ন জিজ্ঞাসা করুন

When watching a video in youtube its impossible even if I've updated the adoble flash plugin. What's wrong?

  • 1 উত্তর
  • 10 এই সমস্যাটি আছে
  • 8 দেখুন
  • শেষ জবাব দ্বারা cor-el

dianaksalazar21
dianaksalazar21
more options

I opened youtube to watch a video on the screen where the video is supposed to show up the space in totally black and nothing appears, I thought it was the flash player or java plugins but is not that, Is as if adblock plus had blocked the page, so I disable it and still the same, didn't work. What can I do?

I opened youtube to watch a video on the screen where the video is supposed to show up the space in totally black and nothing appears, I thought it was the flash player or java plugins but is not that, Is as if adblock plus had blocked the page, so I disable it and still the same, didn't work. What can I do?

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).