This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

সহায়তা খুঁজুন

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

আরও জানুন

Firefox crashes at startup even in safe mode after upgrade to version 7.0.1

  • 2 উত্তরসমূহ
  • 6 এই সমস্যাটি আছে
  • 1 দেখুন
  • শেষ জবাব দ্বারা louisbarman

more options

Firefox crashes at startup after an upgrade to version 7.0.1

It crashes on start-up even in safe mode.

I have tried a complete un-install and reinstall but choose to keep all my settings (eg bookmarks) etc as I don't want to loose my bookmarks.

Firefox crashes at startup after an upgrade to version 7.0.1 It crashes on start-up even in safe mode. I have tried a complete un-install and reinstall but choose to keep all my settings (eg bookmarks) etc as I don't want to loose my bookmarks.

সমাধান চয়ন করুন

Your crashreport is
https://crash-stats.mozilla.com/report/index/bp-24b848e4-7d2a-4cf1-b0b0-31ccd2111021
Firefox 7.0.1 Crash Report [@ mozcomp.dll@0xab51 ]
Startup crash in mozcomp.dll with Oracle Enterprise, F5 Networks, Passlogix V-GO, IBM Tivoli Access Manager SSO
See related Bug 680927 for more info
The likely problem is use of certain Oracle etc software, the developer Oracle being aware of the problem and working on a fix. Meanwhile there is a registry hack as a potential workaround, or the simpler workaround of downgrading temporarily to firefox 3.6.23.

প্রেক্ষাপটে এই উত্তরটি পড়ুন। 👍 0

All Replies (2)

more options

চয়ন করা সমাধান

Your crashreport is
https://crash-stats.mozilla.com/report/index/bp-24b848e4-7d2a-4cf1-b0b0-31ccd2111021
Firefox 7.0.1 Crash Report [@ mozcomp.dll@0xab51 ]
Startup crash in mozcomp.dll with Oracle Enterprise, F5 Networks, Passlogix V-GO, IBM Tivoli Access Manager SSO
See related Bug 680927 for more info
The likely problem is use of certain Oracle etc software, the developer Oracle being aware of the problem and working on a fix. Meanwhile there is a registry hack as a potential workaround, or the simpler workaround of downgrading temporarily to firefox 3.6.23.

more options

Killing the process "ssoShell.exe" (located: "C:\Program Files\Passlogix\v-GO SSO") using Windows Task Manager allows Firefox to start up. But this is not a good fix. The posting above by knorretje is much better. Thanks.