This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ova tema je arhivirana. Pitajte drugo pitanje ako vam je potrebna pomoć.

thunderbird opens then crashes

  • 3 odgovori
  • 2 ima ovaj problem
  • 3 views
  • Posljednji odgovor poslao christ1

splondon
splondon
more options

I click on the Thuderbird icon, it opens, then crashes

If I open in safe mode, it does not crash, but I cannot select multiple e-mails to delete for example, otherwise it crashes

I click on the Thuderbird icon, it opens, then crashes If I open in safe mode, it does not crash, but I cannot select multiple e-mails to delete for example, otherwise it crashes

All Replies (3)

christ1
christ1
  • Top 25 Contributor
more options

Please post a crash ID. https://support.mozilla.org/en-US/kb/mozilla-crash-reporter-tb#w_viewing-crash-reports

splondon
splondon Vlasnik pitanja
more options

I don't get a crash report or anything - one moment Thunderbird is open, the next it is closed - no reports, no warning, no nothing, open then closed

christ1
christ1
  • Top 25 Contributor
more options
If I open in safe mode, it does not crash,

Disable all your extensions. Then enable them one at a time until Thunderbird crashes upon start up.