This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox Quantum freezes on loading many pages

  • 1 odgovor
  • 2 ima ovaj problem
  • 6 views
  • Posljednji odgovor poslao philipp

more options

Firefox Quantum freezes on loading many pages (i.e. www.nytimes.com). Tried reset with no success. Reverted to 52.5.0 ESR but still no success. Any way to revert to prior version of Firefox? Any other ideas?

Firefox Quantum freezes on loading many pages (i.e. www.nytimes.com). Tried reset with no success. Reverted to 52.5.0 ESR but still no success. Any way to revert to prior version of Firefox? Any other ideas?

All Replies (1)

more options

hi, thanks for reporting this. could you go to the firefox menu ≡ > help ? > troubleshooting information, copy the contents of that page and paste them here into a reply on the forum (or if it's too long to fit into a replky through a site like https://pastebin.mozilla.org/ and provide the link here)?

this might give us a clue what is going on. thank you!