This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ova tema je arhivirana. Pitajte drugo pitanje ako vam je potrebna pomoć.

Safe money Run error Failed to run Protected Browser. Reason: Protected Browser response timed out. Please try again. Open website in current window

  • 1 odgovor
  • 1 ima ovaj problem
  • 1 view
  • Posljednji odgovor poslao WestEnd

Swammy1836
Swammy1836
more options

I have Kapersky Anti Virus & when I go to amazon It usually takes me to Safe Money Protected Browser. Now it goes to IE Microsoft Edge page. FF Is my Default browser. How do I fix this problem? Safe money Run error

Failed to run Protected Browser. Reason: Protected Browser response timed out. Please try again. Open website in current window Settings

Thank you

I have Kapersky Anti Virus & when I go to amazon It usually takes me to Safe Money Protected Browser. Now it goes to IE Microsoft Edge page. FF Is my Default browser. How do I fix this problem? Safe money Run error Failed to run Protected Browser. Reason: Protected Browser response timed out. Please try again. Open website in current window Settings Thank you

All Replies (1)

WestEnd
WestEnd
more options

Put this way Kaspersky isn't a A/V that I would use if it is intercepting your Amazon payments. I find this troubling to say the least. I don't use or need something like Safe Money protector Browser to do my Amazon transactions. If I were you I get rid of Kaspersky knowing the fact it wants you to use their so called money protected Browser makes me even more suspicious of what it is doing.