This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Delete message not working

  • 1 odgovor
  • 1 ima ovaj problem
  • 9 views
  • Posljednji odgovor poslao christ1

more options

Deleted messages are not being sent to designated deleted folder, but deleted altogether I followed these steps: Server settings>Delegte message>Move to this folder>Choose a folder>Delete message>OK Close but then defaults back to choose folder and messages are still deleted altogether I'm not using G-Mail We have two computers, both using Win 10 and Thunderbird and on the other computer where settings appear to be the same this problem doesn't exist Appreciate any assistance.

Deleted messages are not being sent to designated deleted folder, but deleted altogether I followed these steps: Server settings>Delegte message>Move to this folder>Choose a folder>Delete message>OK Close but then defaults back to choose folder and messages are still deleted altogether I'm not using G-Mail We have two computers, both using Win 10 and Thunderbird and on the other computer where settings appear to be the same this problem doesn't exist Appreciate any assistance.

All Replies (1)

more options

Try to right-click Trash - Empty Trash before deleting messages. Is there any difference?