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Firefox crashes after 131.0.2

  • Nema odgovora
  • 0 ima ovaj problem
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I updated to 131.0.2 on a Win11 laptop. Now I am getting hit with frequent crashes involving web activities. I get a popup to submit the crash report but it fails with an "unable to submit report" message. I found a similar report that advised how to access the reports that spoke of a "submitted" folder. I do not find this folder, only multiple "pending" reports. They all contain only 10 bytes.

I updated to 131.0.2 on a Win11 laptop. Now I am getting hit with frequent crashes involving web activities. I get a popup to submit the crash report but it fails with an "unable to submit report" message. I found a similar report that advised how to access the reports that spoke of a "submitted" folder. I do not find this folder, only multiple "pending" reports. They all contain only 10 bytes.

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