This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ova tema je arhivirana. Pitajte drugo pitanje ako vam je potrebna pomoć.

This computer will not let me download Mozilla Firefox on it, it keeps telling me file corrupt. What can I do to download Mozilla? I only use Mozilla at home.

  • 1 odgovor
  • 8 ima ovaj problem
  • 1 view
  • Posljednji odgovor poslao Shawn

AnonymousUser
AnonymousUser
more options

I use mozilla firefox at home and I am trying to add it to my mothers computer but when I try and download mozilla it keeps telling my file corrupt. What can I do to fix the problem and download Mozilla? Please help.

This happened

Not sure how often

I tried downloading Mozilla Firefox

User Agent

Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Trident/4.0; Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1) ; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.30729; .NET CLR 3.0.30729)

I use mozilla firefox at home and I am trying to add it to my mothers computer but when I try and download mozilla it keeps telling my file corrupt. What can I do to fix the problem and download Mozilla? Please help. == This happened == Not sure how often == I tried downloading Mozilla Firefox == == User Agent == Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Trident/4.0; Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1) ; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.30729; .NET CLR 3.0.30729)

All Replies (1)

Shawn
Shawn
  • Moderator
more options

This can be caused by anti-virus software/ real time scanners. Please try to disable the anti-virus software and try again. Do not forget to enable it after!