This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ova tema je arhivirana. Pitajte drugo pitanje ako vam je potrebna pomoć.

I have just upgraded to Firefox4 and have been told to 're-install the toolbar' how do we do that? we have windows xp

  • 1 odgovor
  • 3 ima ovaj problem
  • 2 views
  • Posljednji odgovor poslao cor-el

debbbieshum
debbbieshum
more options

I upgraded to the latest cop of Firefox and have got this message...

Firefox is not able to show the Toolbar. Please re-install the Toolbar...

we run Window XP

I upgraded to the latest cop of Firefox and have got this message... Firefox is not able to show the Toolbar. Please re-install the Toolbar... we run Window XP

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

This issue can be caused by an extension that isn't working properly.

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")