This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ova tema je arhivirana. Pitajte drugo pitanje ako vam je potrebna pomoć.

advertisments flash up constantly when on webpages. How do I STOP this??!!!!!

  • 1 odgovor
  • 1 ima ovaj problem
  • 3 views
  • Posljednji odgovor poslao philipp

bethbaby
bethbaby
more options

Flashing adverts appear all over my screen and move around when I am on the internet. How do I get rid of them? I am a simple user and do not understand technical jargon. Please help in simple English. Thank you.

Flashing adverts appear all over my screen and move around when I am on the internet. How do I get rid of them? I am a simple user and do not understand technical jargon. Please help in simple English. Thank you.

All Replies (1)

philipp
philipp
  • Moderator
more options

hello bethbaby, this sounds like a problem possibly caused by malicious software on your pc.

please go to firefox > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc).

also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there and run a full scan of your system with the security software that you have in place and different other tools like the free version of malwarebytes & adwcleaner.

Remove a toolbar that has taken over your Firefox search or home page Troubleshoot Firefox issues caused by malware