Firefox Community Forum

Most pop ups play annoying audio

Some pop up windows, such as educational material from Fidelity.com, show the video, but I can't hear the audio. I can't find anything in the toolbars or settings that would allow me to hear the audio for the particular video. This is a very annoying problem and I don't have this issue with Chrome or Edge. Please let me know what I'm missing? Is there somehing simple, like tap the spacebar to override the "block audio"?

Thank you

I have recently upgraded my laptop to Windows 11 running the following;

Edition Windows 11 Home Version 24H2 Installed on ‎12/‎16/‎2024 OS build 26100.2605 Experience Windows Feature Experience Pack 1000.26100.36.0

All of my videos from Lifeway, YouTube, even thumbnails on Etsy scramble the video making it unviewable. I contacted Dell and over a week we determined my hardware, software is not the issue. I switched browsers to Brave and Edge and these browsers did not have the same issues. Dell has requested I reach out to you.

Thank you, D Muennink 4324484749

Hello! I'm connect my HUAWEI FreeBuds 5i to macbook. Listen some music, watch video on web without problem. When I put the headphones in the case, I realized that music or video with sound doesn't play until I take them out and put them in my ears. Music and videos automatically stop playing. Video without sound is played normally. At the same time in Safari everything plays normally. Function "Forget device" didn't work for me.

How can this be fixed?

Hello, I'm French so I would like to apologise in advance for my English mistakes. But First : Happy New Year !!

So, since the beginning of this year I noticed some difference, maybe it's not coming for you but I wanted to be sure.

First when I'm cheking my bank account, it always suggested the number of it but not anymore, I tried to change some settings but things didn't change. Maybe it's a new security form my bank but I wanted to ask you first.

Secondly, I noticed some bug while I'm using facebook and youtube, when it's like two videos at the same time, both are freezing but the sound continue normally and after some time it comes back to normal.

Thanks in advance for the help about those problems.

Sincerely.

Aveline

New HP laptop, have used Firefox for years on old one, no problems. When viewing almost any video it gets completely pixelated (almost all the time) and unviewable. Contacted HP, they said (and showed me) that Firefox is using almost 100% of memory when viewing videos, hence the issue. Switched to Chrome as browser, no problems. Wondering why this is happening on my new laptop when I didn't have the issue before on the other laptops. Would prefer to continue using Firefox rather than Chrome but won't if this isn't resolved. Related: why does Mozilla make it so hard to contact them directly?

Hi,

I installed Debian 12 on my laptop. I'm using Firefox 133.0.3 from Flatpak. When the browser is in full screen and I display a video in full screen mode, strangely, the video is not in full screen... It's on the top left corner and the rest of the page is in violet. I tested on different site, loading a local video and the issue is the same. I can't reproduce the issue on my desktop computer on Windows. When the browser is not in full screen (F11) and I put the video in full screen mode, there is no issue... I attached a screenshot of the situation.

Have you ever encountered this kind of issue? How to resolve it?

Thanks

Mi cuenta fue bloqueada sin razon, de repent entro a mi navegador y me aparece un mensaje diciendo que "mi cuenta fue bloqueada por razones de seguridad", sin mandarme un mensaje o un correo ni nada ahora no puedo sincronizar mis datos, tengo contraseñas y cosas importantes en esta cuenta y nisiquiera me dan un motivo del por que se ha bloqueado mi cuenta, para colmo no me deja acceder con mi cuenta secundaria por que "necesita entrar desde mi cuenta primaria"

If if I'm watching a video on a site like Youtube or facebook, when I scroll away, a small window of it automatically opens in the lower corner of my screen. How can I stop this. When I scroll away I d like it to just stop the video.

I uploaded some videos to my website (burchmusic.com). They can be played on Safari, but not on Firefox. This is the error message I get: No video with supported format and MIME type found. I'm on MacBookPro running OS Sequoia 15.2.

First of all I'm doing my testing in:

AMD Ryzen 7 7730u Windows 11 24H2 Firefox 133.0.3 Haylou GT1 Pro Bluetooth earbuds

I'm using jellyfin on web. And I listen to music on it, the problem I'm facing is... The moment I disconnect and reconnect my earbuds, the audio stops, the tab says "PLAYING" but no audio is played, I can press pause and play an infinite number of times but does not work UNTIL I reload the tab, then the audio comes back. Wouldn't be a big deal except for the fact everytime I have to reload, jellyfin does not save the current playlist so I have to create it again.

I tested this on the latest version of Microsoft Edge and it works with no problem there, I disconnect earbuds, audio stops, reconnect them and audio resumes, without even having to press play. The problem is something with firefox and the way it selects audio devices I guess?

I send a screenshot of firefox with the tab "PLAYING" but not actually doing it, and I send a logging file that I created using about:logging and the preset "Media playback", starting when I play media, disconnect bluetooth device, reconnect and can't hear anything

Logging file: https://pastebin.com/8CXn7bkv

If you need more info, please tell me. Greetings!

I don't know if it's a Setting or not. it's probably some kind of compatibility add on or extension issue. I discovered that on IMDB, the videos that play on the IMDB webpages for TV shows, etc, are going fuzzy some of the time. Sometimes they play normally, and then the next time they go fuzzy. I can provide video proof if necessary. By fuzzy I mean the picture breaks up, the colours are disrupted, the picture can't be seen.

I tried everything. I discovered that these IMDB embedded videos are 'powered' by JW player 8.25.6. I discovered that JW player is a legitimate company that provides embedded videos for sites like IMDB.

This is an Asus laptop, it is brand new. I added a few other extensions like adblocker ultimate- and new tab tools, but in safe mode I found that this is not the problem. Please can you help! I did NOT have this problem on my previous laptop. Both laptops were running windows 11 with current updates. both have the latest Firefox mozillla browser. edinnick27 at hotmail dot com

Hi! i opened youtube to watch some videos, but the audio wouldn't play. i checked the volume mixer and firefox isn't putting out any sound at all. I tried playing audio on other sites like netflix and tiktok, but the issue is the same there. it doesn't seem like firefox is registering that any audio is playing, as the little speaker icon does not show up when i hover over the tab. i thought it might have been an issue with my headset but the speakers won't play any sound either. i've tried running firefox in troubleshoot mode but that didn't do anything (i don't really know what to do in that mode, but hey, i figured i'd at least try) Also, i opened the same sites in microsoft edge, and they play the audio just fine. I'd rather not have to use edge for too long though, so any help is appreciated :)

Recently purchased M4 Mac Mini and experiencing problems with using firefox web browser to watch movies on Netflix and Youtube; movies get glitchy and choppy from the moment streaming starts. However, audio is fine playing in the background. This problem only occurs while watching movies, no problems with other video contents such as youtube shorts. I have reinstalled Firefox browser a few times to no avail. I have also tried other things such as turning off VPN, removed cookies and review other settings as well as switching between wifi and Cat5 none of which seem to fix the issue.

Thank you in advance for your help.