Thunderbird Community Forum

Thunderbird version 128.4.3esr (64-Bit): I followed the instructions (tools > export for mobile), but no accounts are shown to be exported to my Android mobile. Following the support link there, I do not see why my account is configured in a way that is not supported by Thunderbird for Android. On my earlier mobile, this account could be used.

I have been trying to connect. I just verified that I followed the directions in:

https://support.mozilla.org/en-US/kb/microsoft-oauth-authentication-and-thunderbird-202

I am getting a message I do not see being referenced here. TB is telling me:

"The current command did not succeed. The mail server for account ray@ganymede.org responded: User is authenticated but not connected."

Authenticated but not connected? What the heck?

I have talked to godaddy support several times. They keep saying "You will have to contact the email provider." But they are the email provider. So, any suggestions?

My account is ray@ganymede.org, I am trying to connect to outlook.office365.com and I have the security and authentication all, I believe, set correctly.

Erg. :--(

bonjour je souhaitais transferer mails orange vers thnderbird l 'operation avait bien commencé mais thunder n'importait qu' une adresse mail orange imap le seconde ne voyant rien venir j'ai en imap j'ai choisi pop et la catastrophe ! thunder me redemande un nouveau mot de passe en permanence pour pop de guerre lasse j'ai tout supprimer de mon pc windows 10 mais à chaque fois que le veux le réinstaller, meme blocage et je n'ai plus rien

Hi from very long time I have to add manually the accounts password at every start of Thunderbird. Now I'm at the version 128.4.4esr (64 bit) but the problem is still here.

Ok we can do copy and paste every morning but it will be great if there is a way to fix it.

Thank you in advance for your help.

David

Hi just added an outlook.com account but I'm not receiving any mail. All I see is an inbox (no folders) and the inbox has no mail. I've used these settings: https://support.mozilla.org/en-US/questions/1449761 I've tried deleting and re-adding the account and closing and opening it again. Help please!

I recently donwloaded and set up the thunderbird app on my windows PC, but I enconter a issue which I cannot fix. Indeed it's impossible to connect my @outlook.com account ("User is authenticated but not connected") altought I succeed to connected with my @hotmail.com account I really not understand why I looked for on the web and no solution worked. Any solution to propose me ?

Thank you

Nicolas

I have three e-mail accounts. By some mysteripous reason TB sets the first one as default. Trying to change is no avail. Even though I select the correct standard account in settings TB refuses to make the change. Would appreciate some advice. /Leif Arvidsson

I have Thunderbird 128.4.2 (32 bit) on Windows 10 Home (64 bit). I want to add a second email account. To do this, I used File> New> Email Account. I entered the email address and password. TB found and entered a server configuration. The new email address appears in the Folder List but has only an Inbox folder after it. The other folders (Sent, Junk, Trash) are missing. Test messages show the new address in TB will send a message correctly except it hangs trying to save the sent message. The new address is unable to receive a message. Please advise how to get the new email account (outlook.com) set up in Thunderbird. Thank you.