This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I can't sync my new laptop with my desktop

  • 2 replies
  • 6 have this problem
  • 10 views
  • Last reply by Kowbell3

more options

My laptop options in the sync menu don't have "sync with another device" like my desktop does. When I set up sync on my laptop, the 3 boxes of codes didn't come up to put into my desktop either...help?

My laptop options in the sync menu don't have "sync with another device" like my desktop does. When I set up sync on my laptop, the 3 boxes of codes didn't come up to put into my desktop either...help?

Chosen solution

Sounds like you haven't updated your Sync account for the new version of Sync that was released with Firefox 29.

See this KB article - Sync your Firefox bookmarks, history, passwords and more

Read this answer in context 👍 2

All Replies (2)

more options

Chosen Solution

Sounds like you haven't updated your Sync account for the new version of Sync that was released with Firefox 29.

See this KB article - Sync your Firefox bookmarks, history, passwords and more

more options

Problem SOLVED, yay! Thanks mucho Ed :)