This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I log into my bank's website, the background is black and I can't read my transactions. Not so on Internet Explorer.

  • 1 reply
  • 1 has this problem
  • 11 views
  • Last reply by cor-el

more options

How do I fix this on Firefox?

How do I fix this on Firefox?

All Replies (1)

more options

Did you make changes to the default colors?


  • Tools > Options > Content : Fonts & Colors > Colors
    [X] "Allow pages to choose their own colors, instead of my selections above"

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"