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Thunderbird error - cannot save sent message to 'sent' folder - ver. 52.5.0 (64 bit), imap, mac osx 10.9.5

  • 4 replies
  • 1 has this problem
  • 1 view
  • Last reply by CheechGe

dumpster
dumpster
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All of a sudden Thunderbird is no longer saving sent messages. I get an error message telling me TB is having problems saving messages to 'sent' folder after I send a message... it asks me to 'cancel' or 're-try', neither of which resolves the problem, and at times TB will run up my CPU load (Activity Monitor) for up to 10 minutes. I'm wondering if I shouldn't reinstall TB. I'm running an imap account. My OS is Mac OS X 10.9.5. Anybody out there with similar problem and a solution would be greatly appreciated. Thanks!

All of a sudden Thunderbird is no longer saving sent messages. I get an error message telling me TB is having problems saving messages to 'sent' folder after I send a message... it asks me to 'cancel' or 're-try', neither of which resolves the problem, and at times TB will run up my CPU load (Activity Monitor) for up to 10 minutes. I'm wondering if I shouldn't reinstall TB. I'm running an imap account. My OS is Mac OS X 10.9.5. Anybody out there with similar problem and a solution would be greatly appreciated. Thanks!

All Replies (4)

BeerBaroN23
BeerBaroN23
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Right click on all your folders on the left hand side one by one and go Preferences -> repair mailbox and also check the last tab to see if your quota is full. you might need to make some new folders.

dumpster
dumpster Question owner
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Repaired all folders... quotas are fine (less than 30%). Still cannot save to 'sent'.

Toad-Hall
Toad-Hall
  • Top 10 Contributor
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check: have you subscribed to see the imap 'Sent' folder? Make sure it is subscribed.

  • right click on imap mail account in Folder Pane and select 'Subscribe' to see list.
  • make sure 'Sent' is selected and click on OK

Check Account Settings:

  • right click on imap mail account in Folder Pane and select 'Settings'
  • select 'Copies & Folders'
  • select : 'Place a copy in'
  • select: 'Other' and choose the imap sent folder on that account.
  • click on 'OK'


Check size of 'Sent' folder. Enable 'Folder pane columns'. 'Menu icon' > 'Options' > 'Layout' > select 'Folder pane columns' This can also be located using 'Menu Bar' toolbar, 'View' > 'Layout' >select 'Folder pane columns'.

Select the 'Size' column. see image below as guide. What size does it give for Sent folder?

Have you ever deleted any emails held in the 'Sent' folder? If yes, have you ever compacted the Sent folder to remove those marked as deleted emails?

Modified by Toad-Hall

CheechGe
CheechGe
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I just started having the same problem after I turned on 2FA on my gmail account. After I turned it off the problem was resolved.