This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How to restore folders and emails that are saved as ".sbd" after Thunderbird crashed?

  • 1 reply
  • 1 has this problem
  • 4 views
  • Last reply by Matt

more options

When I recreated the account connection to att at the crash, it did not keep the saved folders & emails that appear to be under Thunderbird/Profiles/.../Mail/pop.att.yahoo.com/Inbox.sbd without being under Thunderbird/Profiles/.../Mail/inbound.att.net. How do I restore those folders and emails under Inbox or Local, or change my profile to use them?

When I recreated the account connection to att at the crash, it did not keep the saved folders & emails that appear to be under Thunderbird/Profiles/.../Mail/pop.att.yahoo.com/Inbox.sbd without being under Thunderbird/Profiles/.../Mail/inbound.att.net. How do I restore those folders and emails under Inbox or Local, or change my profile to use them?

All Replies (1)

more options

is you new ATT account set up as IMAP? If so then I suggest you use the import export tools to "import" the contents of the old folder to your local folders in Thunderbird.

Note you have to create a folder to receive the import before you start and it must be selected. The appropriate import would be mbox.