This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Just updated Firefox on BIG SUR 11.7.9 to version 117. All bookmarks are gone, and previous session was not restored...

  • 3 replies
  • 1 has this problem
  • 15 views
  • Last reply by Terry

me
me
more options

Can I find a bacup of all my bookmarks somewhere and history? Everything is just gone.

Can I find a bacup of all my bookmarks somewhere and history? Everything is just gone.

All Replies (3)

me
me Question owner
more options

As you can see in pics, no more bookmarks.... after the update...

TyDraniu
TyDraniu
  • Top 10 Contributor
more options

Enter about:profiles in the address bar and check if you have one profile or more. Your bookmarks could be in a different profile.

Terry
Terry
more options

See also https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update