This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Email Not Transcribing

  • 3 replies
  • 0 have this problem
  • 7 views
  • Last reply by david

more options

At our clinic when we cannot answer client calls it goes to voicemail. The voicemail the should be sent to our email and transcribed, however it hasn’t been. It leaves us with the only option to play voicemails aloud while clients are going in and out of the lobby, which we find unprofessional. Please help us fix this!

At our clinic when we cannot answer client calls it goes to voicemail. The voicemail the should be sent to our email and transcribed, however it hasn’t been. It leaves us with the only option to play voicemails aloud while clients are going in and out of the lobby, which we find unprofessional. Please help us fix this!

All Replies (3)

more options

Please advise how thunderbird is involved in this. Thank you.

Helpful?

more options

We use thunderbird as our email… should it not be transcribing it for us? I’m confused.

Helpful?

more options

Maybe I'm the confused one. How are voice messages being automatically transcribed into Thunderbird as email messages? From what you post, I infer that you are having to listen to voicemail and key into Thunderbird manually. Correct? More information may help. Thank you.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.