This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Google search

  • 3 replies
  • 16 have this problem
  • 1 view
  • Last reply by cor-el

more options

When I use Google, and I click on a website link, I get the following message : "page has moved, redirecting" and the URL bar shows an unsecured site which has nothing to do with the link I clicked on the Google list. The page used to open. Now it does not but I cannot really do any search. The whole thing started when I was using the google.ei engine. Any idea how I can fix that?

When I use Google, and I click on a website link, I get the following message : "page has moved, redirecting" and the URL bar shows an unsecured site which has nothing to do with the link I clicked on the Google list. The page used to open. Now it does not but I cannot really do any search. The whole thing started when I was using the google.ei engine. Any idea how I can fix that?

All Replies (3)

more options

Do a malware check with some malware scanning programs.
You need to scan with all programs because each program detects different malware.
Make sure that you update each program to get the latest version of their databases before doing a scan.

See also:

more options

Thanks. I used Malwarebytes - found nothing - but will try other programs.

more options

You can also try to clear the cache and the cookies from sites (Google) that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"