Firefox Community Forum

New HP laptop, have used Firefox for years on old one, no problems. When viewing almost any video it gets completely pixelated (almost all the time) and unviewable. Contacted HP, they said (and showed me) that Firefox is using almost 100% of memory when viewing videos, hence the issue. Switched to Chrome as browser, no problems. Wondering why this is happening on my new laptop when I didn't have the issue before on the other laptops. Would prefer to continue using Firefox rather than Chrome but won't if this isn't resolved. Related: why does Mozilla make it so hard to contact them directly?

i want to play slingo. i get an error message that says i cant play because of the country i live in. please help me to fix this in settings so i can play the game. thank you

When I click the extensions button, the "Personalize your Firefox" page loads. The extension menu does not appear. Steps: 1. All extensions are enabled. I have disabled them and re-enabled them. 2. In the Privacy and Security settings, I have confirmed that "Let Firefox make personalized recommendations" is unchecked. As the problem persisted, I unchecked every data collection box. 3. I have re-started Firefox, re-started the computer, uninstalled and reinstalled Firefox. 4. The extension button functioned perfectly well for the life of this computer. The only difference between yesterday and today is that I hibernated the computer last night. I always do that and the extension button always displays menu -- until today.

Tabs are continually crashing and getting worse. It happening on all sites eg. email, Facebook and general surfing. I've done Firefox updates and has not fixed the problem. I've always preferred Firefox as my search engine. I am in a situation where I'm going have to change search engine. Please fix the problem. Thanks

We have detected that your iCloud Account buzby07@aol.com, is at high risk of being Іnfected with Viruses. It may soon corrupt your sim card, data, photos and contacts if no action is taken.

🛡️ **We have tried to reach your account several times with notifications and alerts, but we did not receive a response from you.If you did not tahe an action, your account will be Suspended within 24 hours.

My account got locked apparently for some reason. I can access it because it is connected to my gmail but if I want to activate two-factor authentication I am gonna have to get this sorted out. In a different article it was recommended to contact support but I didn't see any option to do that. Can anyone help?

I have read a number of reports of tab crashing, which I have continually. Running 133.0.3 (64-bit) on Win 11 Home 23H2. Very inconsistent crashes, sometime will open new tabs other times it will crash. I have reinstalled no change. I ran refresh, no change and now when I open Firefox I get a message to restore windows. I can't seem to get that message to go away. Any suggestions, especially about the opening message? I have used FF for years and am almost at the point of switching to Chrome. As an aside, also have problems on some websites processing information/orders when using Firefox. No problem when I switch to Chrome. Thanks in advance......

Hi I need your help. Social Security is eliminating the old sign in link with a choice of 2 different logins. One is called "Login.gov" with this I need a second type of authentication. So I installed a fingerprint scanner. It works fine with everything else but with Login.gov it won't work. Because when I try logging in, it takes my password and the next step is the fingerprint scan. But it's not seeing it because there is something from firefox blocking it. Attached is a picture of the screen, zoom in, it says its from firefox, how do I shut this off? This request is blocking login.gov from seeing it. Thanks for any help you can give me! Matt