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Can't log into Mozilla Account

When I try to log into sync with firefox, I get asked for an email code rather than the 2fa totp token I normally use. When I use the code I've been emailed I get an erro… (read more)

When I try to log into sync with firefox, I get asked for an email code rather than the 2fa totp token I normally use. When I use the code I've been emailed I get an error that says "Bad Request". I can't log in on either of my computers. I've attached the error.

Asked by William 1 hour ago

Payment's

We are stopping are credit card and would like to know if we can pay by check?

Asked by spark6 7 hours ago

Frequent Logout from Mozilla Account on Windows PC

am experiencing an issue where my Mozilla account logs out automatically every time I shut down my Windows PC. Each morning when I start the PC and open Firefox, I am req… (read more)

am experiencing an issue where my Mozilla account logs out automatically every time I shut down my Windows PC. Each morning when I start the PC and open Firefox, I am required to log in to my Mozilla account again.

Here are some details about my setup and troubleshooting attempts:

   Operating System:  Windows version Windows 10 Pro
   Firefox Version: latest version
   Steps Tried:
       Ensured that "Delete cookies and site data when Firefox is closed" is unchecked.
       Verified that "Clear history when Firefox closes" is disabled.
       Logged out and re-signed into my Mozilla account.
       Checked for browser updates and ensured I’m on the latest version.
       Tested without extensions by using Troubleshoot Mode.

Asked by Joshy Thomas 5 days ago

Account disconnected

The pie in the upper ribbon in Firefox browser indicates that my account is disconnected. I've repeatedly tried to sign in and then input the verification code and but I … (read more)

The pie in the upper ribbon in Firefox browser indicates that my account is disconnected. I've repeatedly tried to sign in and then input the verification code and but I keep getting this message:

Bad Request Something went wrong. Please close this tab and try again.

Couldn't find anything in the community forum. On this support page, I appear to be logged in. I am confused.

Thank you.

Asked by Chapman & Associates 6 days ago