Firefox Community Forum

Hi,

I have an odd problem with a friend's Firefox and Thunderbird on Windows. The font changed to white in the address bar, the tab titles, some content on websites, some elements of the settings etc.

From what I can see there is no difference to my settings under "Language and Appearance". When I create a new profile either with the profile manager in Firefox or by renaming "%appdata"\Mozilla Firefox", nothing changes. So I can rule out a custom userchrome.css or similar in the profile folder. When I switch to "troubleshoot mode" with the old or the new profile, everything looks fine.

It also affects Thunderbird, but no other programms.

I can't figure out, where the problem lies.

Firefox crashes when trying to log in or add an account on Google services. It will also sometimes lag or not load when searching or trying to access Google Maps etc.

The first part happens whenever a website has a login with Google option, or if I attempt to go to accounts.google.com and do it there. As soon as I start typing in the input box it hangs after a letter or 2. I can reproduce this hang consistently. When it crashes, there is a URL in the bottom left indicating the browser is trying to access something.

I've cleared my cache and cookies and the problem remains. In addition, the Firefox crash reporter is empty and hasn't registered any crashes, even though it has clearly hanged and is visible in Windows Event Viewer (attached). This only happens on Google pages, so any help would be appreciated as obviously I switched from Chrome for better performance but I still need to access their services.

read the above. I can't get the pages to scroll up or down on our newspaper. the times say its a mozilla problem. Know anything that will help? Everything works fine on chrome.

Windows 11 FF 131.0.3 64-bit

This has been an intermittent problem since the update before this one. The screen freezes and nothing works, no mouse, no keypad, nothing. Ctrl-Alt-Delete doesn't even work. There is no way to shut it down except the power button. It happens at different times, and doesn't seen to have one trigger. I've run troubleshooter, but no change.

It was happening in the previous update, but it seems worse in this one. I asked about this on Reddit a few weeks ago, and someone else said he was having the same problem.

Hi there,

Hope this message finds you well.

I am presently having trouble loading websites and speed times are very slow.

Been using firefox for 7 years and never had an issue on linux versions. Though on macos I seem to be having these slow load times.

Also rendering images and content takes quite a while to do this.

I am currently running Firefox 131.0.3 (aarch64)

This is on a iMac m3 running Macos sonoma 14.6.1

I have compared this with safari and chrome and it seems to be much better.

Is there a test I can run to see if everything is okay?

thanks for making the best browser ever!

Best always

Benji

I now have windows 11 but this issue goes back to 10 as well. Every time Fire Fox updates it breaks all my sign ons to every page I have an account with. And Fire Fox updates a lot. I've had this issue for years and have seeked support before to no avail. Every single website sees it as a new browser. I can click on "trust this browser" but it sees it as a different browser after every update.

I went to Firefox settings are it said "Your browser is being managed by your organization." This is my own PC. I'm worried someone is able to see what I'm doing. When I clicked it, the policy name was "Certificates" with "ImportEnterpriseRoots" set to true.

There seems to always be issues with Firefox and ebay.co.uk again.

Last time this occurred, Firefox simply wouldn't browse products on ebay, failing to display. That seemed to have been picked up some time ago. I just moved over to Chrome until it was fixed.

Now we have problems again. This time, ebay recognises that I'm signed in, but when I do anything like try to add a product to my Watch List, I'm told to re-enter my password (or PassKey) but whatever I choose password or my PassKey, Firefox simply cycled back to the password screen.

I've attached a screenshot to show the screen I'm talking about. See attached.

When I move over to Chrome and follow the same process, everything works perfectly. Definitely a Firefox specific issue. As I have the same addons configured on both browsers, including my Keeper Password Manager.

This is a new issue since the last upgrade as I recall. The only change being the Firefox upgrade.

The current version is the latest for Mac - 131.0.3 (64 bit) on Monterey 12.7.6

Updated to OS Sequoia. When performing search in Address Bar in Firefox before update (previous OS editions), pressing "Control, Return" automatically added the .com to the address and went directly to the site requested. Since updating to OS Sequoia, performing the same task, it will still take the user directly to the .com address, but now shows the following illustrated in the attached file. This does not occur when using Safari or Opera. Did the OS Sequoia update break something?