prime videos will not play, update but still get update FF notice

I have a MacMini M2 with the current Sonoma os. Firefox has been updated. Frustrating. Yet prime videos won't play and get this notice: "Mozilla Firefox update require… (read more)

I have a MacMini M2 with the current Sonoma os. Firefox has been updated. Frustrating. Yet prime videos won't play and get this notice:

"Mozilla Firefox update required A later version of Mozilla Firefox is required for Prime Video. To update, click the menu button (three horizontal stripes) on the web browser toolbar, click Help, About Firefox, and then click Restart to update Firefox."

Asked by evny108 20 minutes ago

Video players don't work

So I can open up Youtube no problem, scroll around and even hover over a video for the preview. However the moment I click on a video the tab will crash. I check if this … (read more)

So I can open up Youtube no problem, scroll around and even hover over a video for the preview. However the moment I click on a video the tab will crash. I check if this was the case for other video streaming sites. HBO Max has the same issue while Amazon prime doesn't crash however has a message saying there is a problem with the video player. Now I checked if videos can work on another browser (Microsoft Edge), and there are no issues. I have cleared the cache, disabled extensions, checked for updates [update to date: 132.0.1 (64-bit)], restarted Firefox from troubleshooting mode, enabled autoplay, checked if videos work in private mode, updated my graphics card driver, and even checked if Firefox's volume is muted (its not).


Crash ID: 145d84d4-c11c-41a8-9534-e00ff0241105 Signature: [@ std::basic_string<T>::_Construct ]

https://crash-stats.mozilla.org/report/index/145d84d4-c11c-41a8-9534-e00ff0241105#tab-debug

Asked by thekim0517 2 hours ago

microsoft update killed your audio with blocking asio.sys

microsoft update killed your audio with blocking asio.sys audio works with both chrome and edge, but blocking asio.sys killed your audio only. are you going to develop a… (read more)

microsoft update killed your audio with blocking asio.sys audio works with both chrome and edge, but blocking asio.sys killed your audio only. are you going to develop a fix for this, or do i abandon you for the other guys?

Asked by shredderbird 2 hours ago

(RESOLVED) Twitch streams suddenly stopped working.

I have no idea why, but all of a sudden Twitch streams won't work on Firefox. It's only affecting Twitch because I can load YouTube and other streaming sites fine, and it… (read more)

I have no idea why, but all of a sudden Twitch streams won't work on Firefox. It's only affecting Twitch because I can load YouTube and other streaming sites fine, and it's only on Firefox because it works fine on Chrome. I tried clearing my cache and cookies, disabling all add-ons and extensions, and restarting my device. Nothing works. The only indication that I have of what the issue might be is a message in the browser console that says this:

NetworkError: A network error occurred. addcf53b-cec4-4980-829e-de0aca27def2:1

   <anonymous> blob:https://www.twitch.tv/addcf53b-cec4-4980-829e-de0aca27def2:1

From what I can tell, the blob is where the browser loads the stream itself. Every stream I've tried to load gives me this error.

UPDATE: I was able to fix it by clearing the cache.

Asked by appledoze 2 hours ago

how to stop firefox from "shuffling" between 2 open windows

hi. i have (too) many windows and tabs open - and whenever i click the firefox icon in my dock, it doesn't go to the window i was just in - instead it chooses a differen… (read more)

hi. i have (too) many windows and tabs open - and whenever i click the firefox icon in my dock, it doesn't go to the window i was just in - instead it chooses a different window and i get back to the original window by clicking the dock icon again - how do i make this stop?

Asked by jackie.sussman 2 hours ago

I cannot click links from google search if they are an advertisement. Even an ad from Amazon from my search results.

I cannot click links from google search on Firefox (latest version - Windows 11) if they are an advertisement. Even an ad from Amazon from my search results. Example: I d… (read more)

I cannot click links from google search on Firefox (latest version - Windows 11) if they are an advertisement. Even an ad from Amazon from my search results. Example: I did a google search for scrapbook paper from a specific company. Google gives me a page of search results. In the top of the page are adverts from Amazon etc. One of them was one I clicked on for amazon. See screenshot 1. When I clicked on the one circled in red I got the second screenshot as a result. So then I clicked the exclamation mark next to http: on screenshot 2 which gave me this info in screenshot 3. I went back to the google search page and cannot open a one of those ads across the top. My husband has the same issue on his galaxy S7 tab and he hates not being able to compare prices by clicking those ads. I have on my desktop, as well as his tablet the browser privacy set to Standard. So what is causing this? I used to love firefox but these latest 3 or 4 updates have left it a hot mess. How do I fix this? It is not like this with other browsers. I have no issues with then at all. I have the same tablet as him, but it has not updated to the latest update and I am able to click those same links from it. I just ran the same search from my galaxy mobile using firefox 119.0.1 It works fine on the mobile version I am running (I know but this is why I won't update it!). Please tell me, help me figure out what is going on with this version of Firefox (version 132.0). Is it FF and google not playing well together or just a FF issue because as much as I like FF I am about to dump it for a browser that works. Just for GP, I only have Last Pass extension active. I have AdBlocker Ultimate but it is currently disabled as I thought it was the culprit and have not re-enabled it just yet. All those extensions listed in troubleshooting information I assume is things within the browser itself?? As I said I only have one extension active and only 2 installed. Please advise. Thank you.

Asked by Debb 4 hours ago

YouTube is lagging in Firefox mobile (Android)

While browsing www.youtube.com, the site is not running smoothly. When I'm scrolling in the YouTube homepage, it's like cutting in the middle. On the other hand when watc… (read more)

While browsing www.youtube.com, the site is not running smoothly. When I'm scrolling in the YouTube homepage, it's like cutting in the middle. On the other hand when watching YouTube shorts, when scrolling to a new video, it's like jumping and then loading, which seems extremely inconvenient. Overall the YouTube site is not working properly in Firefox mobile (Android 13). Note: I have tried the cookie delete option. Still persistent.

Asked by Ratnodip Saha 5 days ago

Last reply by Ratnodip Saha 5 hours ago

Could Thunderbird please do its compacting in the background?

I often wake up my machine and immediately click "get messages" to see what's new. Often when I do this my request is blocked because the trash or some other folder is be… (read more)

I often wake up my machine and immediately click "get messages" to see what's new. Often when I do this my request is blocked because the trash or some other folder is being compacted. This is annoying.

Why must tbird choose to compact just when I am trying to do something? Couldn't it do compaction and other such housekeeping in the background, when it would otherwise be idle?

Asked by pkyzivat 6 hours ago

Last reply by pkyzivat 6 hours ago

Firefox is getting sluggish with 3-4 open tabs after few minutes

For a month or so after last updates is getting impossible to work with firefox. It's is getting sluggish with 3-4 open tabs after few minutes, I can't do anything, have… (read more)

For a month or so after last updates is getting impossible to work with firefox. It's is getting sluggish with 3-4 open tabs after few minutes, I can't do anything, have to close all windows and open again. Even to text this for got ridiculous slow, I have only 5 addons enabled, I had 10 before but for testing disabled all others. now only have ublock origin, disconect, ad-block, blocktube, and facebook container. If I open youtube, facebook and a google searching page and start to use, after few minutes everything goes very very slow, if to type something. What's going on ? Also there's like 12 firefox tabs on task manager, taking a lot of processing and memory. Already scanned with antivirus, and it's clean. Intel i7-6700T 16gb ram, SSD, Radeon R7-M370 it's a HP AIO 27-p010xt-CTO. And is not because it's an old machine on my new laptop happens the same, and I went online and there's a lot of people saying the same.

Asked by CCS 8 hours ago

Cache

How can I stop websites creating/updating cache files when I'm not interacting with the web page? Firefox constantly has a cpu/disk usage. I keeps lots of pages open (al… (read more)

How can I stop websites creating/updating cache files when I'm not interacting with the web page? Firefox constantly has a cpu/disk usage.

I keeps lots of pages open (almost 100) but they are continually adding/updating cache in the background. More than 1gb of cache is created withing a couple of days.

Thanks

Asked by firefox1694 8 hours ago

Slow loading Web pages

Firefox beta usually works OK but random webpages either take ages to load or even hang indefinitely. Most of the responses I've seen on this subject simply ask for more … (read more)

Firefox beta usually works OK but random webpages either take ages to load or even hang indefinitely. Most of the responses I've seen on this subject simply ask for more info re websites, extensions etc but other browsers don't have these problems, so it looks like a core Firefox thing.

Asked by David 9 hours ago

Cannot dismiss thunderbird calendar reminder for google calendar

I have a calendar reminder from last week (I was away from the computer). Now, it keeps popping up. If I click dismiss or dismiss all, nothing happens. I am running 12… (read more)

I have a calendar reminder from last week (I was away from the computer). Now, it keeps popping up. If I click dismiss or dismiss all, nothing happens.

I am running 128.4.0.

Asked by firefox2089 10 hours ago