Fungování této stránky je z důvodu údržby dočasně omezeno. Pokud žádný článek nápovědy nevyřeší váš problém a potřebujete se zeptat na další řešení, napište nám na Twitter @FirefoxSupport nebo Reddit /r/firefox.

Avatar for Username

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Toto vlákno bylo archivováno. Pokud potřebujete pomoci, založte prosím nový dotaz.

Facebook Messenger call recieve feature is not working

  • 1 odpověď
  • 4 mají tento problém
  • 3 zobrazení
  • Poslední odpověď od PGhosh

PGhosh
PGhosh
more options

Hello, in summary my scenario is written below; Earlier when someone used to call me on Facebook Messenger, I could see someone calling (the messenger call sound and interface appeared) and receive the call. However the problem now is, this whole feature is gone JUST for FIREFOX. I tried checking on Opera, Edge and Chrome, all works fine. Only on Firefox this is gone. So now I have to rely on my android device to attend this calls which is too much problematic as I mainly work on a PC. Can someone please find me a troubleshoot to this problem? Thanks in advance.

Hello, in summary my scenario is written below; Earlier when someone used to call me on Facebook Messenger, I could see someone calling (the messenger call sound and interface appeared) and receive the call. However the problem now is, this whole feature is gone JUST for FIREFOX. I tried checking on Opera, Edge and Chrome, all works fine. Only on Firefox this is gone. So now I have to rely on my android device to attend this calls which is too much problematic as I mainly work on a PC. Can someone please find me a troubleshoot to this problem? Thanks in advance.

Všechny odpovědi (1)

PGhosh
PGhosh Autor dotazu
more options

I know about Rooms feature. But here I am not talking about room or group call. I am talking about basic messenger 1 to 1 call. This was available even just 2 months back also. I just am not having the notification (the messenger call beep sound and UI that says someone called me). In other sense in Firefox facebook messenger calls have become just outgoing for me. I am not being able to receive any calls through browser, but I can call others. That is the main problem. However since you mentioned the room feature, I'll try to confirm with another device that the problem I am facing now is universal for FF users. However till then if you can find something else, that will be really helpful. Also thanks for taking your time.