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Extension support guidelines for contributors
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Background information about add-ons that can be useful to a new or advanced contributor.
Background information about add-ons that can be useful to a new or advanced contributor.
Indhold:
=Add-on Support Guidelines for Contributors=
This is an overview about add-ons.
* Have you seen any questions about add-ons lately?
* Bulleted list itemDid the question owner not find a support site listed for an add-on?
* Bulleted list itemPerhaps they just need an add-on to help improve their experience.
Nonetheless, there are going to be some questions about these. This background information about add-ons can be useful to a new or advanced contributor.
__TOC__
==Suggesting an add-on==
When suggesting an add-on, pay particular attention to the platform and operating system version you search for at [addons.mozilla.org].
For support issues with add-ons in Firefox or Firefox for Android supported add-ons
First suggest that they try Safe Mode.
You can also suggest that the user disable their add-on by navigating to about:addons.
For questions about a specific add-on, please ask the user to contact the developer directly by navigating to the add-on’s listing on addons.mozilla.org. The user can navigate to any support sites that are included on the listing or by leaving a review.
Or, if there are any preliminary questions, visit the irc channel #addons
If the add-on becomes malicious or causes issues with the performance of Firefox, click the “report abuse” button.
==Where do I go for add-on support?==
Addons.mozilla.org has a forum for addon developers. To report an issue or contact the developer of a particular add-on, please go to the add-on’s listing on addons.mozilla.org. Mozilla cannot guarantee an update, however this is the main channel of support for an add-on you or the user just cannot live without.
==Blocklisting Extensions ==
If there is an issue and you need to file a bug for blocking Use the component - add-on and refer to these guidelines: block request: Blocklisting and provide as much information as possible.
Please follow these guidelines when filing a bug.
Advanced contributor challenge questions
Have you ever had malware in an add-on before, do you know what this looks like?
What troubleshooting information is needed to show unusual behavior?
What would you recommend to an add-on developer having trouble uploading their new add-on?
Who would you contact if the user was having trouble with the approval process?
If you are interested in learning more on how to contribute:
Developing Add-ons
Review development documentation on the Mozilla Developer Network.
Ask questions on the Discourse forum for add-ons.
Join the [https://chat.mozilla.org/#/room/#addons:mozilla.org Add-ons Matrix room].
Join the add-on developer mailing list.
==Publishing Add-ons to addons.mozilla.org (AMO) ==
Go to https://addons.mozilla.org/developers/addon/submit/distribution
Select “On this site” as the distribution option
Upload your file
Once submitted, your add-on will be reviewed by a team of experienced developers who are dedicated to ensuring that all add-ons listed on AMO are secure and reliable.
=Add-on Support Guidelines for Contributors=
This is an overview about add-ons.
* Have you seen any questions about add-ons lately?
* Did the question owner not find a support site listed for an add-on?
* Perhaps they just need an add-on to help improve their experience.
Nonetheless, there are going to be some questions about these. This background information about add-ons can be useful to a new or advanced contributor.
__TOC__
==Suggesting an add-on==
When suggesting an add-on, pay particular attention to the platform and operating system version you search for at [https://addons.mozilla.org addons.mozilla.org].
For support issues with add-ons in Firefox or Firefox for Android supported add-ons, first suggest that they try [[Diagnose Firefox issues using Troubleshoot Mode|Troubleshoot Mode]]. You can also suggest that the user disable their add-on by navigating to ''about:addons''.
For questions about a specific add-on, please ask the user to contact the developer directly by navigating to the add-on’s listing on [https://addons.mozilla.org addons.mozilla.org]. The user can navigate to any support sites that are included on the listing or by leaving a review.
Or, if there are any preliminary questions, visit the [https://wiki.mozilla.org/Matrix Matrix] room ''#addons''
If the add-on becomes malicious or causes issues with the performance of Firefox, click the {button Report abuse} button.
==Where do I go for add-on support?==
[https://addons.mozilla.org Addons.mozilla.org] has a forum for addon developers. To report an issue or contact the developer of a particular add-on, please go to the add-on’s listing on [https://addons.mozilla.org addons.mozilla.org]. Mozilla cannot guarantee an update, however this is the main channel of support for an add-on you or the user just cannot live without.
==Blocklisting Extensions ==
If there is an issue and you need to file a bug for blocking Use the component '''add-on''' and refer to these guidelines:
Block request: Blocklisting and provide as much information as possible. Please follow these guidelines when filing a bug.
Advanced contributor challenge questions:
* Have you ever had malware in an add-on before, do you know what this looks like?
* What troubleshooting information is needed to show unusual behavior?
* What would you recommend to an add-on developer having trouble uploading their new add-on?
* Who would you contact if the user was having trouble with the approval process?
If you are interested in learning more on how to contribute:
* Developing add-ons.
* Review development documentation on ''MDN Web Docs''.
* Ask questions on the Discourse forum for add-ons.
* Join the [https://chat.mozilla.org/#/room/#addons:mozilla.org Add-ons Matrix room].
* Join the add-on developer mailing list.
==Publishing Add-ons to addons.mozilla.org (AMO) ==
# Go to https://addons.mozilla.org/developers/addon/submit/distribution.
# Select '''On this site''' as the distribution option.
# Upload your file.
Once submitted, your add-on will be reviewed by a team of experienced developers who are dedicated to ensuring that all add-ons listed on AMO are secure and reliable.