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Norton Toolbar keeps crashing Firefox 32

  • 5 svar
  • 1 har dette problem
  • 19 visninger
  • Seneste svar af FredMcD

mhickie91
mhickie91
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Hi

I have a problem with Norton Toolbar and this has been going on for months now. Norton Toolbar keeps crashing Firefox on my computer and another computer. It is doing my headin as i have uninstalled and reinstalled norton and firefox but problem still continues.

I have spoken to Norton for the last few days and they said they need to remote my computer for them to have a look why firefox keeps crashing but they cannot seem to find anything wrong, but i keep telling that the crashing happens on mine and another computer that rae using the same software.

Below is 5 recent reports from monday 22nd and can someone please confirm that it is norton causes the crashes so that i can prove to them its the toolbar not the computers itself.

bp-06d3b51e-87ba-435b-8bfd-eebc62140922 bp-8248b3e3-f8dc-4be5-ad25-e840c2140920 bp-28239f07-acd5-4b6a-bd71-18b082140920 bp-d6d15287-8153-48fb-8cbd-3f3e72140920 bp-5325a35b-badb-4c6c-a667-a21c72140920

Hi I have a problem with Norton Toolbar and this has been going on for months now. Norton Toolbar keeps crashing Firefox on my computer and another computer. It is doing my headin as i have uninstalled and reinstalled norton and firefox but problem still continues. I have spoken to Norton for the last few days and they said they need to remote my computer for them to have a look why firefox keeps crashing but they cannot seem to find anything wrong, but i keep telling that the crashing happens on mine and another computer that rae using the same software. Below is 5 recent reports from monday 22nd and can someone please confirm that it is norton causes the crashes so that i can prove to them its the toolbar not the computers itself. bp-06d3b51e-87ba-435b-8bfd-eebc62140922 bp-8248b3e3-f8dc-4be5-ad25-e840c2140920 bp-28239f07-acd5-4b6a-bd71-18b082140920 bp-d6d15287-8153-48fb-8cbd-3f3e72140920 bp-5325a35b-badb-4c6c-a667-a21c72140920

Ændret af cor-el den

Alle svar (5)

FredMcD
FredMcD
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Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All of them.

mhickie91
mhickie91 Spørgsmålsstiller
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Thanks but i don't want to disable the toolbar as i use it. Is there any way to fix this issue as it is doing my headin.

FredMcD
FredMcD
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You would have to contact Norton for more help. What is it on the toolbar that you need?

mhickie91
mhickie91 Spørgsmålsstiller
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Ok I use the vault for my passwords as i cant remember most of them

FredMcD
FredMcD
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I don't remember if the vault is separate from the toolbar.

I have a bad memory, and use the Password Manager.

But just in case, I also have the passwords in a file.