Dette websted vil have begrænset funktionalitet, mens vi gennemgår vedligeholdelse for at forbedre din oplevelse. Hvis en artikel ikke løser dit problem, og du vil stille et spørgsmål, har vi vores supportfællesskab, der venter på at hjælpe dig på @FirefoxSupport på Twitter og/r/firefox på Reddit.

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

Why hasn't sync downloaded recent settings to new install?

miguel.chatfield
miguel.chatfield
more options

After a recent Windows 7 reinstall I've synced a fresh install of Firefox, but none of my data (bookmarks, log-ins, etc) has been synced. Can anything be done? I guess that i thought this is what sync was about.

Perhaps the ability to log in and view/manually download/verify data would be helpful. Or the ability to confirm the action the user wants: i.e. "I want to download existing sync data" versus "I want this new blank install to wipe all of my existing data"

After a recent Windows 7 reinstall I've synced a fresh install of Firefox, but none of my data (bookmarks, log-ins, etc) has been synced. Can anything be done? I guess that i thought this is what sync was about. Perhaps the ability to log in and view/manually download/verify data would be helpful. Or the ability to confirm the action the user wants: i.e. "I want to download existing sync data" versus "I want this new blank install to wipe all of my existing data"

Alle svar (3)

the-edmeister
the-edmeister
  • Moderator
more options

Sync is intended to synchronize Firefox user data between multiple Firefox installations. It is not intended to serve as a backup medium; as with an OS re-installation. Although some people have been able to pull it off.

Per chance, you didn't have to request a new Password for the Sync service, did you?

miguel.chatfield
miguel.chatfield Spørgsmålsstiller
more options

Alas, I did reset my password (as I have the memory management capacity of Windows 95)

the-edmeister
the-edmeister
  • Moderator
more options

Sorry, that's why you can get your data to the new Firefox installation. When you request a new Sync account Password the data saved on the Sync server is deleted.