Dette websted vil have begrænset funktionalitet, mens vi gennemgår vedligeholdelse for at forbedre din oplevelse. Hvis en artikel ikke løser dit problem, og du vil stille et spørgsmål, har vi vores supportfællesskab, der venter på at hjælpe dig på @FirefoxSupport på Twitter og/r/firefox på Reddit.

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

no old data transferred

  • 1 svar
  • 2 har dette problem
  • 2 visninger
  • Seneste svar af Zenos

more options

I have had a replacement win 7 computer(was xp), and all my old data is in a file marked "old c". How do I restore this, as there are 10 years of emails I need to access. I have tried copying the thunderbird file, but it will not restart, and when re-installing, it will only set up a new file. I have tried import, but that does no see the old data.

I have had a replacement win 7 computer(was xp), and all my old data is in a file marked "old c". How do I restore this, as there are 10 years of emails I need to access. I have tried copying the thunderbird file, but it will not restart, and when re-installing, it will only set up a new file. I have tried import, but that does no see the old data.

Alle svar (1)

more options

I think you need to learn a bit about Thunderbird's profile. Then find your old profile and swap it in, in place of the new profile.

https://support.mozilla.org/en-US/kb/profiles-where-thunderbird-stores-user-data?redirectlocale=en-US&redirectslug=profiles-tb