Dette websted vil have begrænset funktionalitet, mens vi gennemgår vedligeholdelse for at forbedre din oplevelse. Hvis en artikel ikke løser dit problem, og du vil stille et spørgsmål, har vi vores supportfællesskab, der venter på at hjælpe dig på @FirefoxSupport på Twitter og/r/firefox på Reddit.

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

from 68 to 78 lost the entire address book

  • 2 svar
  • 1 har dette problem
  • 15 visninger
  • Seneste svar af nyartist

nyartist
nyartist
more options

I was cruising along loving Tbird again after a dip in the waters of Outlook. Then I upgraded from 68 to 78 and the entire address book was lost. I looked at the other folks who have had that problem and tried a solution or two but no success.

I really want to stay with TBird but Outlook still has my address book from before. I even tried to import that address book into Tbird but no success. I also tried to download the older version of Tbird but the address book is still gone.

I was cruising along loving Tbird again after a dip in the waters of Outlook. Then I upgraded from 68 to 78 and the entire address book was lost. I looked at the other folks who have had that problem and tried a solution or two but no success. I really want to stay with TBird but Outlook still has my address book from before. I even tried to import that address book into Tbird but no success. I also tried to download the older version of Tbird but the address book is still gone.

Alle svar (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

did you have the windows addressbook included in your Thunderbird address book. I have to remove that for the upgrade to work on my address books properly.

nyartist
nyartist Spørgsmålsstiller
more options

Hi Matt

I looked high and low and cannot find a Windows address book. I do a search for it when I click on the Windows address book app what comes up is folder on my hard drive C:\users\my name\contacts but it comes up with the same file C:\users\my name\contacts!

I did manage to export my gmail contacts into Thunderbird but because the name of the excel file was 'contacts' that's the folder that was created in the address book. But my sent folder is empty. However I do have all sent mails in another folder but looks like a default folder called 'sent'. Anyway, I'm playing around with it trying to find workarounds.

best