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unable to locate a the Authenticator for the Authentication code to continue to Firefox Sync

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I have tried to regaing access to my main account for days now and I can not get past the "Enter authentication code to continue to ⁨Firefox Sync⁩"

"Open your authentication app and enter the authentication code it provides." "Enter 6-digit code"

So where is the authentication app"

I want back into my account!!!!!!

I've tried to Uninstall Firefox Multiple times - I have Clear out the Registry and located every possible file andfolder on my system but it appears Firefox has some anchor files and or lines in the registry that I am unable to remove and all that happens when I attempt to create a new account or use my primary account or some old accounts using old email addresses is it is looking for a 6 Digit Code from an Authenticator App I don;t seem to have or know how to get to - I want this resolved and not told to do pointless instructions from Mozilla support that lead, EVERYTIME to the same issue I am trying to resolve.

I have tried to regaing access to my main account for days now and I can not get past the "Enter authentication code to continue to ⁨Firefox Sync⁩" "Open your authentication app and enter the authentication code it provides." "Enter 6-digit code" So where is the authentication app" I want back into my account!!!!!! I've tried to Uninstall Firefox Multiple times - I have Clear out the Registry and located every possible file andfolder on my system but it appears Firefox has some anchor files and or lines in the registry that I am unable to remove and all that happens when I attempt to create a new account or use my primary account or some old accounts using old email addresses is it is looking for a 6 Digit Code from an Authenticator App I don;t seem to have or know how to get to - I want this resolved and not told to do pointless instructions from Mozilla support that lead, EVERYTIME to the same issue I am trying to resolve.
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