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If you forgot your Mozilla account password, reset your password and then sign in to MDN Plus with your new password. Learn how in this article.

If you forgot your Mozilla account password, reset your password and then sign in to MDN Plus with your new password. {note}'''Note:''' You may lose some of your synced browsing information if you reset your password without recovery keys. We will be able to recover your payment information but not your browsing information, collections, and logins.{/note} __TOC__ =Reset your Mozilla account from a desktop or laptop computer= {warning}Any data you have on the server will be erased when you reset your password (unless you use [[Reset your Mozilla account password with Recovery Keys|recovery keys]]). Your other devices will stop synchronizing unless you update them with the new password.{/warning} #Click on the menu button [[Image:Fx89menuButton]] to open the menu panel. #Click on {button Sign In} next to {menu Sync and save data}. #On the ''Sign in'' page, type your Mozilla account email and click '''Continue'''. #Click '''Forgot password?''' #You will be asked to enter the email address associated with your Mozilla account. Firefox will send you a reset email. #Follow the instructions received in your email to change your password. #After signing in with your new password, remember to update your password on each of your synced devices. #Once you've changed your password, sign in to MDN Plus with your new password. =Reset your Mozilla account from an Android device= #Open the Firefox app. #Tap the menu button. #Tap {menu Settings}. #Tap {menu Sync and save data}. #The options ''Ready to Scan'' and ''Use email Instead'' will appear. Select {button Use email Instead} to be taken to the ''Sign in'' page. #Type your Mozilla account email and tap '''Continue'''. #When you're asked to type your password, tap on '''Forgot password?''' #Enter the email address associated with your Mozilla account. #You will receive an email with instructions to reset your password. #Once you've changed your password, sign in to MDN Plus with your new password. =Reset your Mozilla account from an iPhone or iPad= #Open the Firefox app. #[[Template:iosmenu]] #Tap {menu Settings}. #Tap {menu Sign in to Sync}. #The options ''Ready to Scan'' and ''Use email Instead'' will appear. Select {button Use email Instead} to be taken to the ''Sign in'' page. #Type your Mozilla account email and tap '''Continue'''. #When you're asked to type your password, tap on '''Forgot password?''' #Enter the email address associated with your Mozilla account. #You will receive an email with instructions to reset your password. #Once you've changed your password, sign in to MDN Plus with your new password. =I'm still unable to sign in to Mozilla account= If you're still unable to sign in, [mailto:fxasupport@mozilla.com?subject=2FA Reset Request contact us through this link].