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Hello, I'm having some problems with updating firefox. It started a few months ago that I got a Pop-up every time I started Firefox about needing to update it. But when I click on the prompt to update it, it leads me to this website: https://www.mozilla.org/de/firefox/new/?reason=manual-update , and after clicking on the download button I get to this site for about a second: https://www.mozilla.org/de/firefox/download/thanks/ after which it loads this site: https://download.mozilla.org/?product=firefox-stub&os=win&lang=de which my browser can't connect to (aka just gives me the standard error message as if you entered an invalid URL). Today I got this website pop-up when starting Firefox: https://www.mozilla.org/de/firefox/welcome/21/ which leads to the same outcome as above. After that I tried to update Firefox by going to the menu -> help -> about Firefox, which searches for updates but then tells me that I have the newest version installed already??? Even when I try to manually install a new version through this site: https://www.mozilla.org/de/firefox/all/ I still get the same result. Please somebody help me out here!

Dear Support, Is there a way to make all "new" folders and subfolders automatically default to my preferred format and column settings?

Every new subfolder I create has a default format I don't care for, which requires me to make multiple changes to get the columns I want, in the order I prefer, with an unthreaded view. I create as many as 20 subfolders a week, and am spending way too much time customizing each new subfolder to be identical to the others I've already created and customized.

I know how to customize existing folders and all their children, but this problem is specific to new subfolders. How can they be made to default to the same settings as their parent folder (and for that matter all the other folders in my library) so I don't have to customize each new subfolder?

I look forward to your help! Best, Judy (Jan. 5, 2024)

When using Eff fingerprint test https://coveryourtracks.eff.org/ it shows a nearly unique fingerprint for FF for version 133. How can this be corrected to show randomized fingerprint ?

Android Tablet, latest version.

Why do most, if not all, links open in Chrome when I have the default set to Firefox?

Makes me fairly crazy.

Thank you,

The latest version of Thunderbird does not seem to have a way to turn off automatic sending of public key and digital signature even when sending *unencrypted* messages. (Prior to 2020, I'm informed there was a way to uncheck "sign all outgoing messages" which I think might have addressed this).

Now letting everyone know my public key would be desirable, except bone-headed email systems -- such as Yahoo Mail -- seem to be more likely to consign my emails to the spam bin with these attachments to spam as being considered suspicious!

How can I have OpenPGP keys installed on an email account, set to not encrypt new messages, and NOT automatically send public key and signature attachments?

Perhaps I should mention that I am using the latest Thunderbird on Windows 11, via Proton Bridge, through the extremely infuriating Proton Mail service.

Thanks, Michael

I was forced into an IMAP email server when switching over to Allo Fiber internet. I now have several issues. I had 7 pop email accounts that all worked within Thunderbirds local folders. All 7 email accounts drop all their email into ONE inbox folder. Now, having a IMAP server and losing pop email service, I have to use message filtering to put all of my new email accounts into the one local inbox. It seems to work, but every new day, it fails. I turn off the computer, go to bed, wake up, turn on my computer, thunderbird then downloads email and like clockwork, message filtering fails every time. I then have to manually move all my email from all my different email accounts into the one local inbox. And sometimes that doesn't even work! I have to shut down thunderbird, restart it and try again to move the emails!!!! Come on Thunderbird...get your act together and get IMAP working just like POP does. I am pissed and am now looking for a different email software program!!!

My problem is everytime I delete emails in my Thunderbird inboxes they reappear again.

So I am requesting a solution to delete emails permanently and never for them to reappear again in my inbox?

Secondly how how to delete individual and bulk emails on Thunderbird inbox and they never reappear again?

HI. On debian 12.8 snap installation of thunderbird, the import from previous profile fails to import messages. I think the problem is because the install procedure creates the subfolder of ImapMail and Mail with the permission 555 instead of 755 or similar.

The error console reports: NS_ERROR_FILE_ACCESS_DENIED: Component returned failure code: 0x80520015 (NS_ERROR_FILE_ACCESS_DENIED) [nsIMsgPluggableStore.createFolder] 2 Pop3IncomingServer.sys.mjs:137

   createDefaultMailboxes resource:///modules/Pop3IncomingServer.sys.mjs:137
   loadPostAccountWizard chrome://messenger/content/messenger.js:486
   _loadComponentsAtStartup chrome://messenger/content/messenger.js:303
   InterpretGeneratorResume self-hosted:1417
   AsyncFunctionNext self-hosted:804

Hi, I'm coming to you with a bit complicated problem. Please be patient with my long explaining.

My wife's parents have each their laptops. I had installed Thunderbird to them years a go. They never had a problem receiving their mails until last week. Now they can't receive emails but can send. On the other hand they can receive mails on their cellphones but not send (Android phones, not Thunderbird app). I have checked Thunderbirds setting on their laptops, everything was okay.

I have 4 laptops my own. I am going to give them numbers that you can follow me better. 1) asus (my daily personal pc) win 10 home. 2) Linux (my bussines pc) Mint 3 &4 ) Fresh windows 10 pro installed unused pc. Only Firefox and Thunderbird are installed as extra.

I load parents' mail account manually to Thunderbird on my pc 2, 3 and 4. Result is the same, I can send mails but cant receive. I have created another mail account for them (same provider), result was also same (for pc 2,3,4). I have an email account on same provider, I load my account, resul is the same (for pc 2,3,4). I tried my other email accounts from another provider, all of them works perfect (for pc 2,3,4). So, I thought that the problem was on provider side. I called them and explained the problem. They said that all is ok on their side and I should contact to Thunderbird support. The name of provider is "YouSee" from Denmark.

But....... As a last thing I add their email account manually to my laptop 1 Asus. Then I started to receive hundreds of emails from their account, so their account worked on pc1. Then I thougth, if I transfer my Thunderbird from my pc 1 to 3 or 4 then problem will be solved. But didn't. After I moved my Thunderbird from pc1 to pc3 and to pc 4 parents account and my account on same provider (YouSee) could not receive mails but could send. All my other accounts from different providers worked perfectly on pc 3 and 4 after moving.

In some way, something is disturbing communication between Thunderbird and provider YouSee on all 5 laptops. All Thunderbirds on 6 laptops have same last version. I checked firewalls, Thunderbird has been marked on all of them. I blocked windows defender and firewalls, didn't help. I also tried all possible imap, pop3, cofigurations of the provider. I installed older versions of Thunderbird and tried, didn't work either. It can't be windows updates because all Windows pc er up to date. Windows version can't be the problem because my pc1 and parents' laptops have same Win 10 Home. It can't be Thunderbird updates because pc1 has some update as the others.

Can anybody help me to understand the reason of the problem? An email account can't work properly on 5 laptops but work normaly on the 6th pc while all provider and Thunderbird configurations are completely the same? What should I try more?

Thank you all in advance. Peyman A.