Forum der Gemeinschaft Firefox

I have two installations of Firefox. One windows10 and one Linux. BOTH are doing the same thing on this site https://www.rapidonline.com/

I cannot scroll using the mouse roller. Page up/down doesn't work. Middle click and drag doesn't scroll either. BUT, for the briefest of time, BEFORE the Firefox shield in the address bar, I can scroll.

Hovering over the blue shield shows the text... Blocking social media trackers, cross site tracking cookies, and fingerprinters. Turning the Firefox protection OFF makes no difference, other than the shield is white and struck out. Disabling uBlock origin, or malwarebytes makes no difference. Both my installations do the same BUT, I called a pal who also uses Firefox on Linux and windows and he reports all is well and he uses uBlock, but not malwarebytes.

I have not actively messed with my settings on either platform. Oh, I was told to clear the cache. No joy.

Why does Firefox think it is blocking stuff but turning the protection off makes no difference? Why should two separate installations behave identically? Why does my pal's Firefox using Linux work on this site 100% ? I feel like I am going insane...

Firefox won't load videos that other browsers will. Typically, when I load a page, there's a big blank spot where the embedded video should be -- where the video shows up on Chrome or Safari. I've tried clear the cashes and reloading Firefox, but the problem persists. For many reasons, I'd prefer to use Firefox, but if I can't fix this, I'll stop using it at all. Can anybody suggest ways to fix this?

Starting from Firefox 132, HTTP sites cannot be loaded at all.

This is tested on a brand new installation of Firefox 132 without any profiles on Windows 11.

Hi guys. I'm running on Windows 10 Enterprise 22H2, build 19045.5011. Since the latest Firefox update (current version 132.0.2, 64-bit) I'm unable to use Plotly interactive plots - they just appear as blank boxes. I've tried other browsers and everything works there. I can also see that there are several threads on GitHub regarding this error - unfortunately, none of the solutions I've seen apply to my case.

Any ideas how to fix this? I really like FF, but I am forced to switch for now. Wouldn't like this switch to be permanent.

I can open Firefox and it works fine on my (admin) user account, as it has for years.

Starting today, when my wife is logged in on her account/user on the Mac, when trying to open Firefox there is a prompt "Firefox is trying to install a new helper tool" and requests the admin name and password. I authorized yes to install the helper tool, and then the Firefox icon bounces on the dock indefinitely and Firefox is "not responding" and never opens. If I force quit and try again, I get the same prompt to install the helper tool and the cycle begins again.

I think this started after I updated a BitWarden extension on Firefox on my wife's account, but not sure if that is what provoked the problem. The same Bitwarden extension exists on Firefox on the admin account, and that Firefox works fine.

What I have tried so far: Shut down all BitWarden apps. Refreshed Firefox on the admin account - which deletes the BitWarden extension. Moved Firefox to the trash. Restart the computer. Re-install Firefox from the admin account (Firefox again works just fine when admin is the user). But Firefox still does not work when another user (my wife) is on her account - same issue with asking to install a helper tool and Firefox never opens.

Hardware: MacBook Air M2, Seqouia 15.1

Any help is much appreciated.

Firefox version 132.0.1 Thunderbird version 128.4.0esr O/S: PCLinuxOS Debian Edition (Debian 12 Bookworm) with KDE 5

I am getting a "Click" sound effect when I click Menu Bar items in both Firefox and Thunderbird, Bookmarks in Firefox, Folders in Thunderbird and some other items in both. I can not find a way to turn it off. It does not happen in any other applications, including other web browsers that are forked from Firefox, so I think it is a Mozilla problem.

This is a relatively new installation that was set up copying settings from Firefox on Windows 10 using Firefox Sync. I did not copy anything from Windows Thunderbird because my email is IMAP which brings in everything from the server. I am not getting this clicking sound in Windows Firefox and Thunderbird.

I am GUESSING that the sound effect is due to an Accessibility setting that is buried somewhere, maybe in one of the text-based "about...." configuration files, but I don't know where to look. I have gone through the Linux KDE System Settings and the Settings in Firefox and Thunderbird several times trying to find it. I will note that I set up Firefox and Thunderbird in the same Linux distro on a laptop also using Firefox Sync and do not have this problem with the laptop. Can anyone tell me where to look to get rid of this irritating noise?

Thank You!

Hey all,

After a fresh windows install I ran in to an issue where Firefox has issues playing back videos. It is most noticeable on Reddit, but other video sites that are not Youtube (for some reason Youtube videos, even when embedded in Reddit) have the same issue.

What happens is: a video shows the first frame. I press play and it plays at an extremely low rate 1 frame every few seconds, I can't really tell whether it goes from frame 1 to 2, but it definitely does not go from 1 to 1+(time past * frame rate). Another symptom that seems to be reddit embedded video specific is that after some time it says "video not available."

Videos do play for a very short while after rebooting, and clearing cookies also seems to help, however after some time even clearing cookies has the video stopping again.

I ran the profiler for media on a completely fresh profile with no addins. I found a video, started the profiler and pressed play. I let it run for 2 frame changes and after that I stopped the profiler. I'm not able to really interpret what is going on, but I hope that someone can.

https://share.firefox.dev/4eKL4PT

I've shared device/troubleshooting info.

Windows and Firefox are installed on a 1TB Samsung Evo 970, which I think may be the only relevant bit of info that's not in there.

If there is any other info that I can provide I am happy to do so.

I can't upload videos to YouTube via Firefox. Uploading progress stays on 0%. Using the Edge browser videos upload normally. It has always worked with Firefox previously.

Hallo Wenn ich in Firefox eine Seite Öffne kommt sofort eine Betrugsversuchsmeldung von meinem Bitdefender Internet Security Programm. Inzwischen fast 500 mal seit 14 Tagen. Es handelt sich immer um die selbe Seite.

Habe die Seite am Router Und im PC  gesperrt. Hat nicht geholfen. Außer 2 Abstürze in den vergangenen Tagen kann ich jedoch keine Fehler oder sonstiges feststellen. Schon seit längerer Zeit kann ich mit Fierefox nicht mehr auf mein Bitdefender Central einwählen.

Hier die Copy der Meldung.

Online-Gefahrenabwehr

Wir haben diese Betrugsseite zu Ihrem Schutz blockiert: https://bcnexum.com/ Betreiber von Betrugsseiten setzen auf Täuschung, um sich illegal zu bereichern. So kann ein gefälschter Online-Shop das Opfer zum Beispiel dazu bewegen, Zahlungen im Voraus zu leisten, ohne dass die Ware dann geliefert wird.

Wie kriege ich die Ratte wieder los.

Mit feundlichen Grüßen Peter Birk

I have a new computer, and had information and web sites transferred from my old computer to the new computer. Now when I try to open a web site, a get a warning stating "do you want to open this file". These are not new sites, but ones from my old computer, and they are safe!!

How do I stop this warning pop up?

Thank you Allan

hi and thanks --

all of a sudden, for no particular reason i can think of, my e-mail (gmail) has quit autofilling e-mail addresses when i type someone's name as a recipient. i haven't changed any settings. one day it worked, the next day it quit working.

help!

Hi,

I have the following problem: when I open a downloaded firefox pdf file, a banner partly covers the text. I do not know how to remove the banner. See attached printscreen.

I hope you can help me!

Best regards, Els Willems

When downloading a file, if the filename has no extension, Firefox adds ".html" to the filename. I want it to leave the filename as-is, with no extension. It will leave the name intact if I surround it with quotation marks, but it didn't previously require this.

Firefox Settings relates to Firefox extensions, which is not this issue. And the list of Applications does not include names that don't have an extension.

Example of situation: An SSL Certificate site needs to confirm my ownership of a domain. I download a file from the issuing site. The file's name has no extension. Firefox adds ".html", which causes the file to be not found after uploading.

Firefox did not have this misbehavior before the most recent update.

I noticed that after Norton updated their Anti Virus to 24.10.9535, that I sometimes get a message that says "Connection verified by a certificate issuer that is not recognized by Mozilla", when I click on the Lock Icon. I never saw this before the Norton Graphics User Interface was updated to the most current one. I tried completely uninstalling and reinstalling Firefox, but No change. With some websites, for instance https://support.mozilla.org, I see the normal "Connection secure >", right underneath the "Site information for support.mozilla.org". But with something like: https://www.att.com, I see the error that I never saw before. I sent a message to Norton with this information too, but I don't know if they will respond or not. I know that I'm still getting the "Connection secure >", above the error, but it bothers me to see that error underneath. I am on Windows 10, using Firefox 132.0.2, at the moment. Also, Windows 10 is version 22H2 (OS Build 19045.5131), so I have all the latest patches. On my Windows 11 PC, that Norton is still using GUI version 22.24.8.36, I Never see this error. (Windows 11 is on the newest Windows version, with all patches installed; and Firefox is version 132.0.2)

I originally posted a version of a question I'd already posted. Since I could not figure out how to delete my own question, I changed the subject and the question, to whether it is possible to delete questions.

I apologize for this, I should have made a record of the issue to start with.

thank you for your help!

bold textSome problem about google and it blocks me from accessing https://en.susudiy.com/detail?id=1855800432773828610. Please note that I am signed into google so I have no idea what the problem is. it started today.

After years of working without an issue, now whenever I open Firefox only some of the windows that were open when I shut down can be re-opened. Others are still listed in the "Window" menu, but clicking on them results in nothing. I also cannot delete them.

Help?

I am currently using Firefox v132.0 on a 2024 MacBoook Pro running Sonoma 14.6.

Thanks!

There is an audio startup delay that persists on all websites and is present only in Mozilla. Apparently this problem is a decade old: https://www.reddit.com/r/firefox/comments/39mrox/firefox_html5_audio_delay/ I couldn't find a long-term solution. So far I've Cleaned cache of all websites; Turned off the hardware acceleration and restarted Firefox;

Also this problem sometimes randomly disappears, but only until the next restart when it shows itself again. I don't know what to do because I literally can't use some websites in Firefox

Firefox keeps crashing when I click on a video and I've lost sound about 2 weeks ago. I've looked at everything I can find (Don't have a lot of experience with what to look for). I have considered going back to last Firefox download but don't know if that would help or how to do. I did also reinstall Firefox without removing this on that I have all set up. I've gone back to the original Firefox (using now) since it was not deleted. Hopefully, I didn't make things worse. Please help! Thank you!

I keep getting this message when i click a link on an add sometimes.

We can’t connect to the server at www.googleadservices.com.

If you entered the right address, you can:

   Try again later
   Check your network connection
   Check that Firefox has permission to access the web (you might be connected but behind a firewall)