Funkcionalnosć toś togo sedła se pśez wótwardowańske źěła wobgranicujo, kótarež maju wašo dožywjenje pólěpšyś. Jolic nastawk waš problem njerozwězujo a cośo pšašanje stajiś, wobrośćo se na našo zgromoźeństwo pomocy, kótarež na to caka, wam na @FirefoxSupport na Twitter a /r/firefox na Reddit pomagaś.

Avatar for Username

Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

Dalšne informacije

Toś ta nitka jo se archiwěrowała. Pšosym stajśo nowe pšašanje, joli trjebaśo pomoc.

Firefox died, how do I fix?

  • 1 wótegrono
  • 1 ma toś ten problem
  • 9 naglědow
  • Slědne wótegrono wót philipp

Montacia
Montacia
more options

I tried opening firefox this morning and what I saw was this: http://gyazo.com/76210f73922d433b81bb5623b862d9c8

I have absolutely no idea how this happened and how to go about fixing it. It seems that pages can still be loaded if i know where to click: http://gyazo.com/4aca72e0ab1cbaa2888df528980fe49b

I can close tabs and open new ones as well: http://gyazo.com/8a16f81035aa1cb7b360b64a9fc3171a

but none of the pages are actually displayed. It's just a black screen. I've tried reinstalling firefox but it came back as the black screen version. Can this be fixed? :C

I tried opening firefox this morning and what I saw was this: http://gyazo.com/76210f73922d433b81bb5623b862d9c8 I have absolutely no idea how this happened and how to go about fixing it. It seems that pages can still be loaded if i know where to click: http://gyazo.com/4aca72e0ab1cbaa2888df528980fe49b I can close tabs and open new ones as well: http://gyazo.com/8a16f81035aa1cb7b360b64a9fc3171a but none of the pages are actually displayed. It's just a black screen. I've tried reinstalling firefox but it came back as the black screen version. Can this be fixed? :C

Wubrane rozwězanje

hello Montacia, other users with this problem all had an embedded intel hd graphics card with an old driver present. in case this also applies to you, here would be a link to update the driver, which in turn should also address the black firefox problem.

in case this doesn't solve the issue or does not apply to your system, start firefox into safemode by pressing the shift key while the application is launching & disable hardware acceleration in the firefox menu ≡ > options > advanced > general (that setting will take a restart of the browser to take effect).

Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

Toś to wótegrono w konteksće cytaś 👍 2

Wšykne wótegrona (1)

philipp
philipp
  • Moderator
more options

Wubrane rozwězanje

hello Montacia, other users with this problem all had an embedded intel hd graphics card with an old driver present. in case this also applies to you, here would be a link to update the driver, which in turn should also address the black firefox problem.

in case this doesn't solve the issue or does not apply to your system, start firefox into safemode by pressing the shift key while the application is launching & disable hardware acceleration in the firefox menu ≡ > options > advanced > general (that setting will take a restart of the browser to take effect).

Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems