Funkcionalnosć toś togo sedła se pśez wótwardowańske źěła wobgranicujo, kótarež maju wašo dožywjenje pólěpšyś. Jolic nastawk waš problem njerozwězujo a cośo pšašanje stajiś, wobrośćo se na našo zgromoźeństwo pomocy, kótarež na to caka, wam na @FirefoxSupport na Twitter a /r/firefox na Reddit pomagaś.

Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

Dalšne informacije

how do I get my bookmarks,passwords,reading list etc.,my whole profile back?

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  • 4 maju toś ten problem
  • 2 naglěda
  • Slědne wótegrono wót philipp

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I had to factory reset,reinstall Firefox android,and was forced to change my Firefox account password to sign in,now all my data is missing. I don't have access to a desktop,and trying to find my old profile may be beyond my technical ability. And, yes, I had sync turned on for all categories. Android settings sync was on too. In the past I UN installed Firefox,re-installed with no problems,but did not have to reset password to do that.

I had to factory reset,reinstall Firefox android,and was forced to change my Firefox account password to sign in,now all my data is missing. I don't have access to a desktop,and trying to find my old profile may be beyond my technical ability. And, yes, I had sync turned on for all categories. Android settings sync was on too. In the past I UN installed Firefox,re-installed with no problems,but did not have to reset password to do that.

Wubrane rozwězanje

hi, firefox sync is implemented with high security, your password is the only key to decrypt your sync data! so forgetting and resetting the account password will lead to all account data being lost unfortunately... i don't think that a factory reset on android will leave a backup of your old data either, so there may be no way out of your situation :-/

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Wubrane rozwězanje

hi, firefox sync is implemented with high security, your password is the only key to decrypt your sync data! so forgetting and resetting the account password will lead to all account data being lost unfortunately... i don't think that a factory reset on android will leave a backup of your old data either, so there may be no way out of your situation :-/