Funkcionalnosć toś togo sedła se pśez wótwardowańske źěła wobgranicujo, kótarež maju wašo dožywjenje pólěpšyś. Jolic nastawk waš problem njerozwězujo a cośo pšašanje stajiś, wobrośćo se na našo zgromoźeństwo pomocy, kótarež na to caka, wam na @FirefoxSupport na Twitter a /r/firefox na Reddit pomagaś.

Avatar for Username

Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

Dalšne informacije

Toś ta nitka jo se archiwěrowała. Pšosym stajśo nowe pšašanje, joli trjebaśo pomoc.

WHY ARE THERE UNSUBMITTED CRASH REPORTS

  • 1 wótegrono
  • 6 ma toś ten problem
  • 4 naglědy
  • Slědne wótegrono wót FredMcD

Qbertusofborg
Qbertusofborg
more options

When I click on troubleshooting information, I see both unsubmitted crash reports and submitted crash reports. why arent all crash reports submitted?

When I click on troubleshooting information, I see both unsubmitted crash reports and submitted crash reports. why arent all crash reports submitted?

Wšykne wótegrona (1)

FredMcD
FredMcD
more options

Sometimes the browser shuts down before the reports are submitted. Or there was a problem when sending.

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 crash reports, and copy them. Now go to the reply box and paste them in.

aboutcrashesFx29

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support