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adding additional email account to Thunderbird

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Baker Rawlings
Baker Rawlings
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Trying to add an Gmail account on Thunderbird. My email address and password are correct. What to do? Using Surface Pro 8, Windows 11. I can access Gmail account directly but something happens when I try to add it to Thunderbird. My other email accounts, outlook.com & comcast.net installed without problem.

Trying to add an Gmail account on Thunderbird. My email address and password are correct. What to do? Using Surface Pro 8, Windows 11. I can access Gmail account directly but something happens when I try to add it to Thunderbird. My other email accounts, outlook.com & comcast.net installed without problem.

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Matt
Matt
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For gmail you should look to this article for pointers. https://support.mozilla.org/en-US/kb/automatic-conversion-google-mail-accounts-oauth20 I would guess neither of your other accounts use oauth authentication which is a problem for those that attempt to lock down cookies and have antivirus software helping. My personal hate is Notons product because I have never managed to run the account wizard without having to mess with Norton to get the wizard to work. But they are all about as helpful as each other in messing you about.