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Connecting to https://mijnzakelijk.ing.nl/

Using Firefox 115.15.0esr (64-bits) on MacOS 14.3 (23D56) I'm not able to connect to https://mijnzakelijk.ing.nl/ while https://ing.nl/ connects just fine. These domains … (cytajśo wěcej)

Using Firefox 115.15.0esr (64-bits) on MacOS 14.3 (23D56) I'm not able to connect to https://mijnzakelijk.ing.nl/ while https://ing.nl/ connects just fine. These domains use different TLS versions, which may be related to the issue. The browser reports a failure to connect, and NS_ERROR_NET_INTERRUPT when viewing the networking tab. Tcpdump indicates the remote side disconnects by sending FIN on the tcp layer. I tried various config features to enable low TLS versions but that did not make a difference.

openssl s_client has no issue connecting, nor does Chrome, on the same system. For completeness here is the openssl transcript:

```` $ openssl s_client mijnzakelijk.ing.nl:443 Connecting to 145.221.213.243 CONNECTED(00000006) depth=2 C=US, O=IdenTrust, CN=IdenTrust Commercial Root CA 1 verify return:1 depth=1 C=US, O=IdenTrust, OU=HydrantID Trusted Certificate Service, CN=HydrantID Server CA O1 verify return:1 depth=0 jurisdictionC=NL, businessCategory=Private Organization, serialNumber=33031431, C=NL, ST=Noord-Holland, L=Amsterdam, O=ING Bank NV, CN=mijnzakelijk.ing.nl verify return:1 --- Certificate chain

0 s:jurisdictionC=NL, businessCategory=Private Organization, serialNumber=33031431, C=NL, ST=Noord-Holland, L=Amsterdam, O=ING Bank NV, CN=mijnzakelijk.ing.nl
  i:C=US, O=IdenTrust, OU=HydrantID Trusted Certificate Service, CN=HydrantID Server CA O1
  a:PKEY: rsaEncryption, 2048 (bit); sigalg: RSA-SHA256
  v:NotBefore: Aug  7 11:27:00 2024 GMT; NotAfter: Sep  1 11:26:00 2025 GMT
1 s:C=US, O=IdenTrust, OU=HydrantID Trusted Certificate Service, CN=HydrantID Server CA O1
  i:C=US, O=IdenTrust, CN=IdenTrust Commercial Root CA 1
  a:PKEY: rsaEncryption, 2048 (bit); sigalg: RSA-SHA256
  v:NotBefore: Dec 12 16:56:15 2019 GMT; NotAfter: Dec 12 16:56:15 2029 GMT
2 s:C=US, O=IdenTrust, CN=IdenTrust Commercial Root CA 1
  i:C=US, O=IdenTrust, CN=IdenTrust Commercial Root CA 1
  a:PKEY: rsaEncryption, 4096 (bit); sigalg: RSA-SHA256
  v:NotBefore: Jan 16 18:12:23 2014 GMT; NotAfter: Jan 16 18:12:23 2034 GMT

--- Server certificate


BEGIN CERTIFICATE-----

MIIHGDCCBgCgAwIBAgIQQAGRLJeiKhzmRghG5nIGzjANBgkqhkiG9w0BAQsFADBy ... ZthnKEctI1FJ7MLeY6+zNvJ8+sjEj9P61M85h+MthSw2Pm1wBGzGB9ncSRQ=


END CERTIFICATE-----

subject=jurisdictionC=NL, businessCategory=Private Organization, serialNumber=33031431, C=NL, ST=Noord-Holland, L=Amsterdam, O=ING Bank NV, CN=mijnzakelijk.ing.nl issuer=C=US, O=IdenTrust, OU=HydrantID Trusted Certificate Service, CN=HydrantID Server CA O1 --- No client certificate CA names sent Peer signing digest: SHA256 Peer signature type: RSA Server Temp Key: ECDH, prime256v1, 256 bits --- SSL handshake has read 5469 bytes and written 453 bytes Verification: OK --- New, TLSv1.2, Cipher is ECDHE-RSA-AES256-GCM-SHA384 Server public key is 2048 bit Secure Renegotiation IS supported Compression: NONE Expansion: NONE No ALPN negotiated SSL-Session:

   Protocol  : TLSv1.2
   Cipher    : ECDHE-RSA-AES256-GCM-SHA384
   Session-ID: 9A30DC8B6EF5D0EE82F9ACB4D53D787D7B4BCAB27F5E54DDB906BEC5A6CDC887
   Session-ID-ctx: 
   Master-Key: 04E64BF5ACC56AA2BB749AA3083DA0B498CCE36DB83A1BA78B19B9282F6B30362B8674D1F60D70594F21A08DC74006A5
   PSK identity: None
   PSK identity hint: None
   SRP username: None
   Start Time: 1726644699
   Timeout   : 7200 (sec)
   Verify return code: 0 (ok)
   Extended master secret: yes

--- GET / HTTP/1.1

HTTP/1.1 404 Not Found ... ````

I would like to keep using Firefox for all my browsing, so I'm wondering what I can do to fix this. In about:config I have all settings containing "tls" to their defaults. I've tried enabling security.tls.version.enable-deprecated and lowering security.tls.version.min, but nothing seems to help.

I know from experience that contacting ING about such issues doesn't get you anywhere, and given the fact that another major browser has no issue I suspect it is best solved (or worked around) on the side of Firefox.

Pšašany wót wužywarja mp19 pśed 1 dnjom

"Couldn't load XPCOM."

Greetings, After having been "On th' Net", for approx. 6 hours earlier today, with No Issues,......About an hour ago, (And No,.... I didn't recieve a Firefox Update tod… (cytajśo wěcej)

Greetings,

After having been "On th' Net", for approx. 6 hours earlier today, with No Issues,......About an hour ago, (And No,.... I didn't recieve a Firefox Update today, to the best of my knowledge, although today has been very chaotic & stressful),....I tried to open a PDF, of which I view on the Firefox Browser, & I got a "Couldn't load XPCOM."

I then "Right Clicked" the Firefox icon & tried to open Firefox as an Administrator, & I got the same message.

I then "Right Clicked" the Firefox icon, & sought the "Refresh Button", But there is none.

The "Installed Browser" for Windows 10, is how I've managed to get to this Forum, of which I do not trust.

My Email is via YAHOO/Frontier, & since I, for the moment, cannot access My email, of which, I'm thinking that to see any replies to this situation that I'm in, that I will have to use YAHOO, so as to access Frontier.

I've seen where situations like this have been occurring, & the most recent that I saw is this:

cor-el Moderator Top 10 Contributor 1/12/23, 1:08 AM more options An error message about XPCOM missing or about platform version usually happens because of a failed Firefox update that left you with a mixture of old and updated files in the Firefox program folder. This can happen in case security software was keeping a handle of some of the files in the Firefox program folder preventing Firefox from replacing all the files. You need to do a clean reinstall and remove the Firefox program folder to ensure that all files are replaced. You may have to disable security software temporarily in case the problem persists.

You can find the full installer of the current Firefox release (108.0.2) in all languages and all operating systems here:

https://www.mozilla.org/en-US/firefox/all/#product-desktop-release https://www.mozilla.org/en-US/firefox/108.0.2/releasenotes/


Will I be able to save All of My Favorites? I have several years of Favorites there & many of them are critically needed. I realize that the Add Ons/Themes/Settings will have to be re-installed/adjusted, but I'm good with that.

Again,... Keeping My Favorites is critical, & "If" they would be deleted, then is there any Possibility of Tech/Engineering accessing My Firefox Folder & saving them?

Regards

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