'bold text'bold textOn 6/24, Juno Security <security@support.juno.com> sent me an email that Thunderbird downloaded that my account had been compromised, & I needed to reset my password. I chanced my password in Juno & put that same password into Thunderbird [I think] Since then I have needed to use that new password to open the Thunderbird program, but Thunderbird won't download email from my Juno popmail to Thunderbird. Thanks for your help.

My thunderbird email account was on my old laptop and now I'm trying to get into it on a new laptop and it is asking for a password that I've forgotten and doesn't give me the option to put in a new one. What can I do to get my old email account working on my new laptop?

This should be a simple issue but I've been struggling for ages. I changed email host and have a backup of my profile taken before the changeover, which caused my (IMAP) emails to disappear. But I have that backup profile. That one I've called 'Profiles - old' and placed in in the same folder (>>>Roaming>Thunderbird ) as the new one, called simply 'Profiles'. Only Profiles is read but I can use oneor the other by swapping the names around. There are emails in that Old profile that I want to copy to the new one without losing what's already there. As I say, this ought to be a simple matter, and it probably is, but so far I've waded through reams of online instructions that I've found to be either inapplicable or more less unfathomably techie and not come up with a solution. Help would be much appreciated!

Husband's email account says he can't send emails; this happened on my account a few weeks ago but I can't remember how to fix it. Can someone look at these screen shots and tell me what we need to fix? Thank you so much for your help! (NOTE: Spectrum is the provider.)

Hi

I am having trouble finding emails with malicious attachments. I'm using one of ESET's security products which, after scans, find malicious content in the INBOX file, located locally on the device under the path %APPDATA%%RoamingThunderbirdProfiles(_Name_Of_the_profile)_Imapmail(_Name_of_mail)_INBOX(mail123). Unfortunately, the security product is unable to get rid of the dangerous file, but only gives information that something bad is in the email. When trying to find a specific email, I unfortunately run into a lot of problems. 1. the name of the email - in this case "mail123" does not exist in the thunderbird application itself. If I understand correctly, thunderbird itself chooses names for individual mails and then packs them in the INBOX file. 2. it is possible to correlate the email name from the INBOX file to the actual name(subject) of the email using other software such as MailStoreHome by importing the entire email profile (_Name_of_the_profile). 3. once the email is already correlated and found in MailStoreHome, I should be able to find the same email in Thunderbird (as I have imported the INBOX file, which is located locally, and which Thunderbird itself reads). Well, unfortunately no. Such an email in the Thunderbird mailbox (I already know the subject, content, date, etc.) does not exist.

And here comes my question. Is it possible to open the INBOX file itself and then find the unfortunate email and delete it?

Sometimes when I consign an email to the trash and then need to re-read it later, it's turned into gibberish. A tiny fraction of a recent is below. I've used the "repair text encoding" feature, without any result. If I scroll further down in the gibberish, there are links that weren't in the original email and would have had to be sucked in from other emails in trash, which I just don't get. I can go back to the email on my phone, but on my desktop, they are hopelessly jumbled. What causes this and how can I stop it? Thanks!

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Hello--

I would like to know how an individual can view the total headers in an email. In particular, I would like to open the headers that show who the email was sent to......

I read another person's question along the same lines, but did not notice an answer.

Please help.

Thank you

I got an email from Microsoft saying my Live.com or Outlook.com email accounts won't be supported in Thunderbird UNLESS I change the settings to OAuth2 in incoming and outgoing server settings.

I even REMOVED the email account and re-added it making sure it was OAuth2.

But for my live.com & outlook.com email accounts I continually get prompts for passwords from Thunderbird. Sometimes I can't even click the RED X at the upper right to shut the prompt down. I just happens over and over until I give it what it wants.

I am tempted to shut down all Microsoft email accounts and switch to Gmail.

I have Thunderbird version 115.12.2 (64-bit) I used Windows 11 23H2 build 22631.3810 Windows Feature Experience Pack 1000.22700.1020.0

Any idea how to stop these prompts?

I like Thunderbird much more than any other email program I have ever used, and would like to keep it

I recently did a system recovery on one of my HP Windows 7 Pro notebooks and afterwards installed Thunderbird 115.12.2 64-bit on it as I have on another identical HP Windows 7 Pro notebook. I had exported the address books from the working notebook and when I imported them into the new system they show up under address and when I star any of the addresses contained in them Thunderbird completes the auto fill. However if I try to get the autofill to work by starting the names of the actual address books Thunderbird doesn't recognize the address books. Also, if I make a new address book and add names to it it will not be recognized with autofill. Any help would be greatly appreciated as I regularly send to the recipients of the address books. Thanks James

I installed a new hard drive and reloaded my win11.Before I did this I followed the instructions to save my email. after all was done i tried to follow the instructions to restore my email. Am not sure what happened but it looks like I have lost all of my email. any suggestions or places to go for help Roger

I (jlmiley@comcast.net) cannot send or receive email. It says it can't connect to server email.comcast.net. Thank You!

my storage size shows 89% so how can i get a bigger storage or can i get som folders out and save on my pc ? i am not a computer specialist so please give me an advice in simple steps

I normally have TB set to check for updates and allow me to choose to install them. This has in past releases broken some add-ons that are important to me; either because the developer hasn't caught up or has given up maintaining it/them.

I see from the Addons compatibility checker that a couple of them, specifically QNote and ImportExportTools NG are flagged as currently incompatible with 128, and if these stop working before being updated, I will endure serious problems, especially with ImportExportTools, which I use to save and archive critical correspondence.

I would therefore like to be able to turn off update checking of any sort, so that my current version of TB and relevant add-ons continue to work. When the compatibility checks tell me that the add-ons are now updated to 128 (and upwards) compatibility, then I can take off the update check block and carry on with updating. That is, until this particular problem recurs.

I imagine this is something in config, but it would help and save me time if anyone could advise me.